eBilling Analyst

Greenberg Traurig•Miami, FL

15d•Remote

About The Position

Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as an eBilling Analyst The eBilling Analyst is responsible for administering the firm's AI eBilling tool by reviewing, analyzing, and maintaining validation rules, identifying potential billing risks, and proactively resolving issues to minimize rejections, write-downs, and payment delays. This role drives process improvements and contributes to reliable and timely client billing by collaborating with various teams and monitoring billing data. This role will be based on a remote basis and reporting to the eBilling Supervisor.

Requirements

Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks
Strong attention to detail and outstanding organizational skills
Demonstrates the ability to adapt and shift priorities in a fast-paced environment
Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively
Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor and polished presentation, and thrives in collaborative, team-oriented environments
Bachelor’s degree or equivalent experience preferred
A minimum of 3 years of experience in electronic billing; law firm or third-party eBilling vendor experience strongly preferred
Familiarity with major electronic billing platforms (e.g., Legal Tracker, CounselLink, etc.) and law firm billing software (e.g., Elite, Aderant, etc.).
Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
Exceptional computer skills with the ability to learn new software applications quickly

Responsibilities

Serves as the primary administrator for the AI billing tool, Validate; maintains and updates validation rules and warning settings based on each client billing guideline
Demonstrates a strong understanding of client billing guidelines to ensure successful submission of invoice
Works closely with department leadership to improve eBilling efficiency in an effort to reduce reductions and rejections
Monitors validation trends to identify recurring issues and recommends process improvements for each client
Collaborates with attorneys, legal assistants, and accounting staff to gather required billing information and address billing questions
Tracks and reports on eBilling metrics, such as successful submission rates and rejection rates
Identifies and implements process improvements to increase efficiency and accuracy in eBilling
Maintains accurate records and documentation for all eBilling activities
Flexibility to attend onsite trainings, work overtime and conduct business travel as needed