Ecommerce Account Manager

Kinsey’s•Mount Joy, PA

About The Position

This position is a salaried role. This position includes a full benefit package including Health, Dental, 401k, PTO, life insurance and an employee discount. The ideal candidate for this position is customer obsessed while being able to balance driving key performance metrics. Additionally, this individual is highly effective at communicating via phone, email and text. This candidate also possesses a high level of attention to detail, adaptability, creativity and a passion for learning. Finally, the optimal candidate will possess a high-level of understanding of the technical attributes associated with distribution fulfillment and online integration.

Requirements

+1 year of sales experience
Current participation in outdoor recreation
Proficiency in Microsoft Office
Detail oriented and results driven.
Strong verbal and written communication skills.
Working knowledge of distribution fulfillment and online integration practices

Responsibilities

Identify and recruit new accounts
Ensure the proper management of assigned accounts
Develop and maintain relationships with current customers
Populate data sheets, forecast templates, and other sales data forms
Drive sales goals within assigned accounts
Track individual account performance using various software solutions
Assist in the creation of incentive programs for current customers
Assist in the creation of promotions, including product analysis and selection
Research and analysis of sales trends
Manage customer issues, deliveries, chargebacks, etc
Possible limited travel
Represent Kinsey's and its consumer brands division at various trade shows
Maintain quality services by adhering to company mission statement, policies, procedures, and values
Increase sales – execute sales plan directives
Maintain and retain assigned dealer accounts
Be proficient in BC, SQL and other systems required to be successful in managing accounts
Utilize marketing resources to help promote sales and new products.
Contribute to team effort by assisting with related results as needed.
Maintain 50 outbound customer service calls daily.