Copy of Ecommerce Fulfillment Associate

Tidalwave Holdings • Chattanooga, TN

9h • Onsite

About The Position

The E-Commerce Fulfillment Associate is responsible for accurately picking, packing, and preparing customer orders for shipment in a fast-paced 3PL environment. This role plays a critical part in ensuring orders are fulfilled correctly, on time, and in alignment with quality and brand standards.

Requirements

• Ability to follow detailed instructions and standard operating procedures
• Strong attention to detail and accuracy
• Ability to work efficiently in a fast-paced, production environment
• Dependable, punctual, and team-oriented
• A proven track record of hard work, but does not have to be warehouse specific
• An eye for detail and a knack for solving problems on the fly.
• The ability to manage multiple priorities while staying cool under pressure.
• Excellent communication skills that make you the go-to person in any situation.

Nice To Haves

• Previous experience in e-commerce, fulfillment, warehouse, or production roles
• Familiarity with shipping carriers and labeling systems
• Experience working with pick/pack or warehouse management systems

Responsibilities

• Pick, pack, and prepare e-commerce orders according to established procedures
• Verify order accuracy including items, quantities, and customization requirements
• Prepare packages for shipment using appropriate materials and labeling
• Inspect products for defects, damages, or print errors prior to shipment
• Ensure packaging meets quality, branding, and carrier requirements
• Flag quality issues or discrepancies to leads or managers promptly
• Assist with inventory organization, restocking, and cycle counts as needed
• Maintain a clean, organized, and safe work area
• Support workflow adjustments during peak volume periods
• Accurately update order status and fulfillment actions in warehouse or order management systems
• Follow SOPs for fulfillment, safety, and quality control
• Report recurring issues or inefficiencies to leadership
• Work closely with fulfillment, print, logistics, and customer support teams
• Support cross-training and team coverage as business needs evolve

Benefits

• 401(k)
• Dental, Vision & Health Insurance
• Profit sharing
• Life Insurance
• Supplemental Benefits
• 1 hour paid lunch

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed