ED Care Navigator RN or SW, Day Shift, Emergency Department
About The Position
Shady Grove Medical Center seeks to hire an experienced ED Care Navigator, who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As the ED Care Navigator, you will: Identify patients who are vulnerable, high risk for readmission within 30 days of discharge, and/or high ED utilizers requiring additional support and connections to community resources. Collaborate with patients, ED staff, ED physicians, and community providers to develop a comprehensive plan of care for safe discharge. Completes required documentation in a timely and accurate manner Act as a patient advocate by identifying and connecting patients to the most appropriate community resources. Maintain a directory of available services by geographical area and update others about new services. Consult with others to identify potential community resources for resolving client health, psychosocial, or financial barriers. Collaborate with behavioral health team and other community groups to ensure patients are connected to the most appropriate mental health programs in the community. Identify patients with admitting orders still in the ED. ED Care Navigator will interview and complete assessment on the patients / family members to formulate a plan of care prior to transferring to a unit. Collaborate with ED interdisciplinary team to create CRISP Care Alerts for complex and high utilizing patients
Requirements
- Registered Nurse (RN) - Graduate of an accredited school of nursing with a minimum of an associate of science degree required, bachelor’s degree preferred RN-minimum of 1-3 years clinical experience required Licensed as Registered Nurse with Maryland Board of Nursing
- Social Worker (SW)- Master of Social Work (MSW) Minimum of 3 years of experience in diverse clinical setting is required Maryland Social Work License: LMSW or LCSW or LCSW-C, BLS
Nice To Haves
- Prior case management or discharge planning experience is preferred
Responsibilities
- Identify patients who are vulnerable, high risk for readmission within 30 days of discharge, and/or high ED utilizers requiring additional support and connections to community resources.
- Collaborate with patients, ED staff, ED physicians, and community providers to develop a comprehensive plan of care for safe discharge.
- Completes required documentation in a timely and accurate manner
- Act as a patient advocate by identifying and connecting patients to the most appropriate community resources.
- Maintain a directory of available services by geographical area and update others about new services.
- Consult with others to identify potential community resources for resolving client health, psychosocial, or financial barriers.
- Collaborate with behavioral health team and other community groups to ensure patients are connected to the most appropriate mental health programs in the community.
- Identify patients with admitting orders still in the ED. ED Care Navigator will interview and complete assessment on the patients / family members to formulate a plan of care prior to transferring to a unit.
- Collaborate with ED interdisciplinary team to create CRISP Care Alerts for complex and high utilizing patients
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
