Education Assistant - Columbus Symphony Orchestra

CAPA • Columbus, OH

1d

About The Position

The Columbus Symphony Orchestra (CSO) is a cornerstone of the citys cultural life, dedicated to bringing high-quality orchestral music and arts education to the community. As we celebrate our 75th Anniversary season, we are expanding educational programs and deepening our engagement with students, families, and educators across Columbus. The Education team plays a central role in making orchestral music accessible, inspiring, and meaningful for young audiences. The Education Assistant role offers the opportunity to support impactful music education and community engagement programs that serve students, educators, young musicians, and families. This position provides hands-on experience in arts administration, program coordination, marketing support, and data management while working cross-functionally with Education, Marketing, Artistic, and Production teams. The role is ideal for a highly organized, detail-oriented individual interested in arts education, nonprofit operations, and community engagement.

Requirements

• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) with the ability to learn other technology systems that support CAPAs operations including building systems (security, HVAC, etc.).
• Ability to work collaboratively across multiple teams and departments.
• Passion for music education, youth development, and community engagement.
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelors degree in Music, Music Education, Arts Administration or a related field, and/or equivalent work experience.
• Typically, 1-2+ years of experience working in youth music programs, arts education or nonprofit operations are needed to have sufficient experience and judgement to perform a role of this size and complexity.
• Successful completion of standard and BCI/FBI background checks.

Responsibilities

• Oversee registration, administration, and event-day logistics for Young Peoples Concerts, serving as the primary point of contact for schools and coordinating schedules, communications, and bus grant processing
• Manage registration, administration, and reimbursement for the Beethoven Express Bus Grant program, acting as the primary liaison for schools and coordinating scheduling, communication, and grant processing.
• Manage group and individual ticketing requests in coordination with the Ticket Office for Donut Dress Rehearsals, Young Musicians Showcase, and other education-related school groups, including teacher and student ticket needs
• Assist in the creation, production, and distribution of Kids Club materials, including Trading Cards and the Kidsbook program, coordinating with Marketing to ensure accurate promotion and communication
• Distribute Music Educator Cards and provide Music Educator Portal information to all registered teachers
• Support the Young Musicians Competition with administrative tasks, scheduling coordination, and participant communications
• Support planning and execution of Popcorn Pops pre-concert activities, coordinating with partners on logistics, payments, and day-of event assistance
• Assists Youth Programs, School Programs Coordinators, and marketing team with the creation and distribution of marketing materials for education programs and events.
• Coordinate with Marketing team to ensure accurate, timely promotion of education initiatives
• Prepare content for newsletters, websites, and internal calendars related to education programs
• Enter, track, and maintain accurate participant and program data in Tessitura and related databases
• Assist with compiling reports, statistics, program surveys, and summary data for the Vice President of Education
• Support data pulls, list management, and documentation for grants, evaluations, and internal reporting
• Provide general administrative support, including scheduling, document preparation, and correspondence
• Assist with event-day logistics for all assigned Education events
• Assist with onsite support with Academy lessons and Young Musicians Showcase performances
• Respond to inquiries from families and educators and route requests appropriately
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level