Education Program Coordinator, Professional Personnel Development Center

Penn State University•University Park, PA

72d•Hybrid

About The Position

The College of Education seeks an Education Program Coordinator to provide comprehensive academic, administrative, and programmatic support for the Professional Personnel Development Center (PPDC) and its outreach partners within the Workforce Education and Development program. The PPDC provides outreach to Pennsylvania's secondary technical education system and workforce development network. The Education Program Coordinator plays a key role in these efforts by supporting academic processes, professional development programs, communications, and operational logistics. Excellent interpersonal and collaborative skills are essential as the Education Program Coordinator completes this position's responsibilities, which include but are not limited to: Academic & Certification Support Coordinate and assist with planning and registration for non-credit, off-campus, and online professional development programs for Career and Technical Educators. Build and maintain course schedules in LionPath (Penn State's student information system). Support intakes for all new applicants seeking Pennsylvania Career and Technical Certification; respond to certification inquiries. Assist students with course selection and registration in required certification courses. Provide administrative support to tenure-track and adjunct faculty teaching in Workforce Education and Development programs. Course & Event Coordination Assist with registration and enrollment for the Nurse Aide Instructor Course and other professional development programs, such as the Outreach Professional Development Alliances. Manage course and event databases, track participant information, and process and distribute certificates of completion. Coordinate logistics for workshops, conferences, and events, including venue identification, registration setup, agenda preparation, and on-site support. Create and distribute event-related communications and announcements. Recordkeeping & Compliance Process ACT 48 hours and maintain accurate records of educator credits. Ensure participant and event documentation is complete, current, and compliant with reporting requirements. Compile and organize data for internal and external reporting and accreditation purposes. Communications & Outreach Assist in developing and distributing a quarterly newsletter to stakeholders. Contribute to social media content that promotes PPDC programs, services, and events. Update and maintain the PPDC website to ensure accurate and timely information is available. Materials, Exhibits & Office Operations Prepare printed and digital materials for professional development sessions and workforce education courses. Coordinate exhibit schedules and ensure displays and promotional materials are event-ready. Maintain office supply inventory; support daily office opening and closing procedures. Provide general administrative assistance to PPDC staff, including scheduling, correspondence, and record maintenance.

Requirements

Exceptional interpersonal and communication skills, with a demonstrated capacity for patience, empathy, and professionalism when engaging with individuals with varied personalities and needs.
Excellent written communication skills
Driven to provide outstanding customer service
Proven ability to work collaboratively in a team-oriented environment
Ability to manage multiple tasks and priorities
Demonstrated ability to take initiative, with a proactive approach to launching projects and driving tasks forward
Proven capacity to work independently, including seeking out information and solving problems resourcefully
Applicants must also have experience maintaining spreadsheets and using Microsoft Excel or similar software. Basic proficiency with other Microsoft Office 365 products (e.g., Word, Outlook, Teams) is also essential.

Responsibilities

Coordinate and assist with planning and registration for non-credit, off-campus, and online professional development programs for Career and Technical Educators.
Build and maintain course schedules in LionPath (Penn State's student information system).
Support intakes for all new applicants seeking Pennsylvania Career and Technical Certification; respond to certification inquiries.
Assist students with course selection and registration in required certification courses.
Provide administrative support to tenure-track and adjunct faculty teaching in Workforce Education and Development programs.
Assist with registration and enrollment for the Nurse Aide Instructor Course and other professional development programs, such as the Outreach Professional Development Alliances.
Manage course and event databases, track participant information, and process and distribute certificates of completion.
Coordinate logistics for workshops, conferences, and events, including venue identification, registration setup, agenda preparation, and on-site support.
Create and distribute event-related communications and announcements.
Process ACT 48 hours and maintain accurate records of educator credits.
Ensure participant and event documentation is complete, current, and compliant with reporting requirements.
Compile and organize data for internal and external reporting and accreditation purposes.
Assist in developing and distributing a quarterly newsletter to stakeholders.
Contribute to social media content that promotes PPDC programs, services, and events.
Update and maintain the PPDC website to ensure accurate and timely information is available.
Prepare printed and digital materials for professional development sessions and workforce education courses.
Coordinate exhibit schedules and ensure displays and promotional materials are event-ready.
Maintain office supply inventory; support daily office opening and closing procedures.
Provide general administrative assistance to PPDC staff, including scheduling, correspondence, and record maintenance.

Benefits

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

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