Education Program Manager

University of California San Francisco • San Francisco, CA

1d • $29 - $54

About The Position

The Education Program Manager (EPM) is the core administrator of the IGHS Education Team. This role is responsible for executing an array of administrative and operational functions that ensure that the day-to-day needs of the IGHS Education Team are run with efficiency. The EPM will have experience in an administrative and academic environment, and have experience with databases, documentation, and communications. The EPM will have excellent demonstrated attention to detail and the ability to serve as the communicator between multiple program participants. The person in this position is the administrative and staff resource for program operations and should demonstrate leadership even in roles that are not supervisory. Core functions include managing program administration and operational activities of existing and future graduate global health programs.

Requirements

• Bachelor's degree in related area and/or equivalent experience/training.
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short term planning, analysis and problem-solving and customer service.
• 1+ year directly related experience

Nice To Haves

• N/A

Responsibilities

• Academic calendar and course scheduling including classroom reservations
• Curriculum planning including work with the CLE and Canvas learning platforms
• Student and alumni database administration and tracking of alumni and outcomes
• Administrative support for admissions and recruitment processes
• Event planning (student orientations, capstone exam presentations, graduations)
• Organization of MSc capstone research travel and reibursements
• Assistance with the development of new educational approaches and initiatives (global health certificates, workshops, a la carte course offerings, etc.)
• Note-taking for faculty meetings and other administrative events and supporting the Program Directors with follow up activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager