Education Specialist

ADP • Louisville, KY

9h

About The Position

As an Education Support Specialist, you will provide the first interaction
between our business clients and ADP’s retirement program. Building strong
relationships with clients and seamlessly implementing ADP’s technologies, you
will ensure your clients are set up for long-term success with ADP. Even more,
you’ll make an immediate impact on our client’s employees and their 401K plans.

You will spend most of your day focused on providing rollover support to
participants looking to consolidate assets. You will also be focused on
delivering a smooth onboarding experience for new ADP 401(k) clients and their
active employees by providing enrollment and driving 401(k) plan participation.
Responsible for providing enrollment support, driving usage into our virtual
webcast offerings, and ensuring enrollments prior to 401(k) plan start date.

To thrive in this role, you have a way with clients that builds rapport,
establishes trust, and shines with professionalism. Over the phone and in
writing, your communication style is clear and easy for our clients to
understand and take action on. As a result, your client satisfaction scores make
you proud. Pace should not scare you. We also have a healthy dose of fun. Not
only can you find a career here but friendships that last in a company that
values inclusion.

A little about ADP: We are a global leader in human resources technology,
offering the latest AI and machine learning-enhanced payroll, tax, human
resources, benefits, and much more. We believe our people make all the
difference in cultivating an inclusive, down-to-earth culture that welcomes
ideas, encourages innovation, and values belonging. We’ve received recognition
as a global Best Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best
CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more
about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
[http://adp.careers/DEI_Videos]

Nice To Haves

• Bilingual (English and Spanish)
• 2 - 5 Years of Directly Related Experience
• Financial services/business background.
• Strong presentation skills. Ability to prioritize and set schedule. Strong organization, communication, and time management skills.
• Retirement Services Industry experience preferred

Responsibilities

• providing rollover support to participants looking to consolidate assets
• delivering a smooth onboarding experience for new ADP 401(k) clients and their active employees by providing enrollment and driving 401(k) plan participation
• providing enrollment support, driving usage into our virtual webcast offerings, and ensuring enrollments prior to 401(k) plan start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed