Educational Media Equipment Technician — swing shift

ArtCenter College of Design•Pasadena, CA

2d•$23 - $25•Onsite

About The Position

ArtCenter College of Design is searching for an experienced Educational Media Equipment Technician — swing shift to join our team. The salary range for this position: $23.00 - 25.00 (35 hour work week) Final salary is based on education, experience, skills relevant to the role, and internal equity. About ArtCenter Founded in 1930 and located in Pasadena, California, ArtCenter College of Design is a global leader in art and design education and has had an international reputation for its rigorous, transdisciplinary curriculum, faculty of professionals, strong ties to industry, and commitment to socially responsible design. ArtCenter is a private nonprofit fully accredited by the WASC Senior College and University Commission (WSCUC). Every position at ArtCenter plays an important part in carrying out the cultural values, goals, strategic vision, and mission of the College. This includes upholding and cultivating an inclusive, respectful, and welcoming environment where everyone feels a sense of belonging. The Educational Media Equipment Technician Hillside is responsible for administrative and technical work involved in the receiving, inspecting and issuing of film, video, photo, lighting and AV equipment, materials and supplies. Work includes circulating Educational Media equipment through WebCheckout, thorough testing of all equipment, cycle counting and inventories, training of less experienced employees and student workers for WebCheckout. This is a full-time 35hr work week position at our Hillside location, for the swing shift of 12:00pm-8:00pm, Monday through Friday. Please note: this schedule may change depending on the candidates lunch time preferences The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends, different EMEC locations, or mornings.

Requirements

1-3 Years of experience in a film/photo production equipment rental environment
Knowledge of inventory control and familiarity with film, video, photography, lighting and AV equipment
Ability to quickly grasp computer-based circulation system utilizing barcodes and scanners
Effective interpersonal communication skills necessary for customer service, technical support and vendor contact
Ability to apply appropriate judgment when reviewing student late fines and holds
Ability to multitask, prioritize, and complete assigned tasks on time
Ability to handle a variety of complex problems and devise solutions
Good computer skills (Microsoft Word/Teams, Excel, Mac OS X)
In depth knowledge and experience of all media equipment is necessary
Working knowledge of, but not limited to, the following professional production equipment: Camera Systems: Arri, RED, Sony, Panasonic, Black Magic, Canon EOS DSLR, Nikon, Fuji, 35mm still cameras, medium format film and digital, large format film cameras Audio Equipment: Recorders, Microphones, Cables, Adaptors, and Accessories Grip equipment, camera dollies, lighting control, power distribution Lighting equipment: Incandescent, fluorescent, HMI, and LED lights in various sizes and power levels Audio Visual: Microphones, Loudspeakers, Data/Video Projectors, Computer/Video Monitors, various cables and adaptors
Valid California driver license, and proof of insurance required as technicians are scheduled to deliver/pick-up equipment to/from repair vendors
Demonstrated experience in and a commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities

Nice To Haves

College degree preferred
Working knowledge of WebCheckout
Prior customer service experience
Certified Technology Specialist (CTS) certification

Responsibilities

Provide excellent customer service to students, faculty and staff
Ensure equipment is issued only to those properly authorized
Assist patrons on proper use of equipment
Regularly read and respond to emails and/or Teams messages from manager, supervisors, and ACCD patrons
Assist in training new staff and student workers regarding departmental circulation usage and policies
Understand all departmental equipment circulation policies, authorizations, and restrictions
Ensure all equipment leaving the M.E.C. is accounted for within WebCheckout
Inspect, test, identify and document issues from all returned equipment including loss or damage
Cleaning and disinfecting of equipment
Properly restock returned equipment
Follow written procedures of induction of new equipment into the database
Help Supervisor and Manger on incoming and out going lease equipment projects
Participate in cycle counts
Minor troubleshooting and repairs
Classroom equipment delivery and pickup
Maintain a clean and orderly workspace
Ensure the daily checklist is completed including, but not limited to: Reviewing scheduled classroom equipment deliveries/pickup Reviewing equipment late list
Provide Audio Visual and Classroom support as needed
Occasionally accompany Repair and Maintenance Coordinator on deliveries, and pick-ups using ACCD vehicles
Identify and recommend potential improvements to workflow and operations
Ensure the daily checklist is completed including, but not limited to: Reviewing scheduled classroom equipment deliveries/pickup Reviewing equipment late list
Delegate student workers’ duties