Electrical Service Manager

Crete United•Montgomery, AL

9d•$90,000 - $100,000

About The Position

As Service Manager, you’ll oversee daily operations, drive customer satisfaction, and support technicians across electrical service calls. You’ll play a key role in workflow scheduling, team development, and client relationship management—delivering best-in-class service to our commercial and industrial customers.

Requirements

5+ years in electrical service, with supervisory or leadership experience
Strong knowledge of commercial/industrial systems, troubleshooting, and repair
Ability to manage multiple service calls, customer needs, and technician scheduling
Excellent communication and problem-solving skills

Nice To Haves

Familiarity with field service management software is a plus

Responsibilities

Manage and dispatch a team of field service technicians for electrical jobs
Oversee project timelines, quality control, and customer communication
Serve as the liaison between customers, contractors, and internal departments
Ensure safety compliance and adherence to company standards
Assist in estimating, quoting, and reviewing service contracts
Develop and coach your team for long-term success
Monitor KPIs and contribute to department growth targets

Benefits

Compensation: $90,000–$100,000+ per year, depending on experience and annual performance-based bonus.
Competitive full benefits
Company vehicle and phone allowance
Supportive, values-driven leadership
Opportunity to shape a growing service department
Stability and reputation: serving Alabama for over 50 years
Year-round work stability
Limited travel
Company vehicle
Phone Reimbursement
Company provided uniforms/gear and tablet
PTO (paid time off)/holidays
Highly competitive pay - negotiable based on experience
Company-paid certification, and training
Health insurance, including dental, vision, for employees and family
401K Retirement Program