Eligibility Representative - Hospital Onsite

Guidehouse•West Columbia, SC

2d•Onsite

About The Position

The Eligibility Representative – Hospital Onsite will screen patients for possible financial assistance programs to assist with hospital financial responsibilities. Perform any and all related job duties as assigned. This position is classified as full time, Monday through Friday onsite at Lexington Medical Center, West Columbia, South Carolina. Eight hour shift between 8:00 AM - 5:00 PM ET.

Requirements

High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.
6 months - 2+ year's experience in office, business, operations, customer service or healthcare field.

Nice To Haves

Patient Screenings
Eligibility
Government Patient Assistance Programs

Responsibilities

Screen patients for possible financial assistance programs.
Assist patients with the completion of applications.
Follow up with patients and agencies to ensure eligibility for date(s) of service.
Manage a group of accounts on a daily in accordance to standard operating procedure.
Update patient account status in hospital and Guidehouse systems.
Work closely with hospital employees and third party agencies.
Participate in hospital meeting as deemed necessary.
Adhere to all company policies and procedures.
Communicates daily with coworkers, hospital and management in regard to account progress and or issues.
Act as liaison between the patient, the client and outside eligibility agencies to ensure favorable outcomes.

Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program