Eligibility Specialist

Tri-County Aging Consortium•Lansing, MI

5d•$22

About The Position

Assists MI Choice participants with obtaining and determining eligibility for benefits and services. Assists with all administrative functions regarding eligibility for the MI Choice Program.

Requirements

Bachelor's degree in human services or related field is preferred.
2 years of experience working with community senior resources and public benefits (Medicare & Medicaid) is required.
A valid Michigan driver's license in good standing (less than 4 points) is required.
Computer skills sufficient to learn specific departmental software programs.
Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information.
Ability to work independently or as part of a team.
Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors.
Ability to represent the Agency in a professional manner.
Must be able to adjust priorities to meet deadlines in a timely manner.
Ability to meet department standards with regard to job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance.

Responsibilities

Develops and maintains a thorough knowledge base of public assistance programs including Medicaid, Food Stamps, MI Choice, and State Emergency Relief (SER).
Assists participants in applying for Medicaid & Food Stamps, which includes home visits for application completion, verification of documents and problem solving.
Advises participants regarding benefit eligibility rules and coverage for Medicaid, Medicare, Supplemental Security Income.
Assembles verification documents for the purpose of certifying participants under MI Choice process.
Advocates to ensure that participants are receiving benefits and services to which they are entitled.
Maintains contacts with local Department of Health & Human Services (DHHS) staff to facilitate the Medicaid process.
Provides information and referral services to participants and other interested persons.
Assists with monitoring Medicaid recertification dates for participants and completes application for process.
Maintains complete, accurate and timely documentation with all MI Choice Eligibility information.
Monitors and provides follow up on Medicaid confirmation letters.
Verify Medicaid status of Waiver participants within DHHS participant information system.
Represents agency at outreach events.