Emergency Response Specialist

Pinkerton • San Mateo, CA

1d • $50 - $50 • Onsite

About The Position

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Emergency Response Specialist, assigned to one of Pinkerton’s largest enterprise clients, will perform a variety of assignments armed and/or unarmed to include the welfare, physical protection, and the safety and security of a corporate site and its respected employee population. The Specialist performs concierge/receptionist functions and response services related to emergency response, high risk terminations, workforce disruptions, natural disasters, and civil unrest. This role will also participate in crisis planning, threat monitoring, and investigations. The work schedule will be Monday through Wednesday 7am to 7 pm.

Requirements

• Bachelor's degree preferred with at least five years of armed protection experience for corporate sites or equivalent experience and skills.
• Current CA Guard Card, CA Exposed Firearms Permit, and CA CCW or HR218 are required.
• Excellent written and verbal communication skills.
• Effective independent judgment/decision-making and problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Professional appearance and demeanor.
• Concierge-level customer service skills.
• Computer knowledge; Microsoft Office.

Nice To Haves

• Military or law enforcement experience, preferred.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide protection and other security-related functions for the client’s campus assignments including campus surveillance and timely communication of vulnerabilities and/or safety concerns.
• Provide response services for a variety of situations including natural disasters, civil unrest, workforce disruptions, and high-risk terminations.
• Respond to emergencies and provide medical support, as necessary.
• Supply high quality service for concierge and receptionist functions.
• Deescalate tense situations or individuals that arise at the client’s campus and/or events.
• Conduct threat monitoring and provide recommendations.
• Participate in crisis planning and recommend solutions.
• Conduct investigations and complete investigative reports.
• Complete a variety of reports such as suspicious activity reports, incident reports, shift logs, pattern of life reports, medical treatment reports, and other administrative reports and requirements.
• Ensure the vehicle is always clean and operating within all safety and maintenance guidelines.
• Operate and maintain protective, operations, and communications equipment and promptly identify and escalate deficiencies/failures.
• Assist with protection schedules and team assignments, as directed.
• Provide event security functions for corporate events.
• All other duties, as assigned.

Benefits

• Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level