Employee Benefits Consultant

Acrisure • Atlanta, GA

23h • Hybrid

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. As an Employee Benefits Consultant, you will play a pivotal role in managing client relationships and providing strategic guidance in the realm of health and benefits. Success in this position requires a deep understanding of health and welfare benefit plans, compliance requirements, market trends and, most importantly, managing client needs. You will work as part of a consulting team to ensure the delivery of high-quality services and driving value for clients.

Requirements

• Bachelor's degree in business, human resources, finance, or a related field.
• 5+ years of experience in employee benefits consulting or account management.
• In-depth knowledge of health and welfare benefit plans, including medical, dental, vision, life and disability insurance.
• In-dept knowledge of supplemental health benefits, voluntary benefits and work-life benefits that differentiate benefit plans.
• Strong understanding of healthcare regulations and compliance requirements.
• Ability to build effective visual presentations and analytical dashboards
• Excellent communication and presentation skills, with the ability to effectively convey technical information to diverse audiences.
• Analytical mindset, with proficiency in data analysis and reporting tools, with the ability to translate complex data into actionable insights.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
• Ability to work well under pressure
• Critical thinking skills, plus the intellectual curiosity to question/test assumptions
• Advanced proficiency with Microsoft Office suite, including Excel and PowerPoint
• Excellent organization and prioritization skills
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• Industry certifications such as Certified Employee Benefits Specialist (CEBS) or Health Insurance Associate (HIA) are a plus.
• Active Life & Health license is strongly preferred.

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for assigned clients, building strong relationships based on trust and expertise. Understand clients' business objectives, challenges, and needs related to health and benefits. Regularly communicate with clients to provide necessary updates and address any concerns. Lead day-to-day client inquiries, troubleshooting benefit-related issues and coordinating resolution with vendor partners and internal teams. Serve as the internal lead in preparing agendas, meeting documentation, meeting notes and next steps and other client-specific documentation, as needed.
• Strategic Planning and Consultation: Conduct research on benefits trends, regulations, vendor offerings, and market benchmarks to support strategic recommendations. Liaise with carriers and vendor partners to gather information, request updates, and follow up on outstanding items. Analyze clients’ benefit plans, claims data, and industry trends to identify opportunities for improvement and cost savings. Develop customized strategies and recommendations to optimize clients’ health and benefits programs. Work across a collaborative team with internal colleagues, the client’s team and vendor partners to successfully implement strategic initiatives.
• Presentation and Client Deliverable Development: Outline, build and refine PowerPoint presentations, proposals, and client education materials. Translate complex benefits information into clear, concise, and visually effective content.
• Data Analysis and Reporting: Lead the collection and review of claims reports, renewal data, and vendor documentation. Utilize data analytics tools to track and analyze key performance metrics related to clients' benefit programs. Prepare and deliver reports on utilization, cost trends, and ROI, providing insights to drive informed decision-making.
• Renewal Management and Negotiation: Lead the renewal process for client benefit plans, coordinating with carriers and negotiating terms to achieve favorable outcomes. Analyze renewal proposals and alternative plan designs, presenting recommendations to clients and guiding decision-making.
• Benefits Administration and Compliance: Ensure compliance with relevant regulations, such as HIPAA, ACA, ERISA, and state insurance laws. Stay informed about changes in healthcare legislation and industry best practices, advising clients accordingly.

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level