Cross Insurance-posted 2 days ago
Full-time • Entry Level
Bangor, ME

The EB Product Manager will support the ongoing development and optimization of Employee Benefits (EB) technology platforms, with a focus on the Agency Management System (AMS), CRM tools, and reporting solutions. This role will work closely with senior product managers, trainers, and cross-functional teams to ensure high-quality data standards, user adoption, and continuous improvement of EB workflows and day-to-day functions within primary technology platforms.

  • Support the development and optimization of Employee Benefits technology platforms.
  • Work closely with senior product managers and cross-functional teams.
  • Ensure high-quality data standards and user adoption.
  • Facilitate continuous improvement of EB workflows.
  • Entry-level knowledge of Employee Benefits and software.
  • Experience with leading users in technology best practices.
  • Basic understanding of the insurance industry and processes.
  • Knowledge of B2B insurance services and deliverables.
  • Understanding of the lifecycle of Employee Benefits customers.
  • Good understanding of the organization’s goals and objectives.
  • Willingness to collaborate with various departments.
  • Knowledge of applicable Employee Benefits coverages, practices, and laws.
  • Excellent problem solving and customer service skills.
  • Bachelor’s Degree or 2+ years of equivalent work experience.
  • Family-owned culture with a focus on community support.
  • Opportunities for volunteering and fundraising.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service