Employee Relations & Compliance Manager

HOSPICE OF THE CHESAPEAKE • Pasadena, MD

1d • $75,000 - $100,000 • Onsite

About The Position

Want to join our team? We are currently looking for a Employee Relations & Compliance Manager to lead and strengthen employee relations practices within a hospice healthcare environment. This role ensures the fair and consistent application of policies, promotes a respectful and supportive workplace culture, and ensures compliance with federal, state, and hospice-specific employment regulations.

At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media.

Requirements

• Bachelor’s degree in Human Resources, Employment Law, Business Administration, or related field; equivalent experience may be considered in lieu of degree.
• Minimum of 5+ years of progressive HR experience with a strong focus on employee relations and compliance.
• Strong knowledge of federal, state, and local employment laws and healthcare regulatory environments.
• Proven ability to conduct thorough workplace investigations and manage high-risk employee matters.
• Excellent interpersonal, communication, investigation, and documentation skills.
• Strong analytical skills with the ability to identify trends and recommend proactive solutions.
• Demonstrated ability to maintain impartiality, discretion, and professionalism in sensitive situations.
• Must maintain a valid driver’s license and a satisfactory driving record.
• Must comply with all health screening and vaccination requirements of the organization and position, including annual Influenza vaccination.
• Occasional travel may be required for on-site investigations, leadership support, and training sessions.

Nice To Haves

• Experience in healthcare, hospice, or highly regulated environments preferred.
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
• Experience with HRIS systems and employee relations case management tools.
• Proven ability to lead change initiatives and improve workplace culture.
• Bilingual abilities a plus in diverse workforce environments.

Responsibilities

• Manage employee relations cases, including investigations, corrective action, terminations, and conflict resolution.
• Conduct comprehensive, timely, and impartial investigations into employee complaints, grievances, discrimination, harassment, retaliation, and workplace misconduct.
• Ensure thorough, defensible documentation and consistent application of policies.
• Serve as a trusted HR consultant to managers and employees on performance management, disciplinary actions, documentation practices, and conflict resolution.
• Coach leaders on effective employee communication and best practices in managing sensitive employee matters.
• Ensure compliance with federal, state, and local employment laws (including FLSA, FMLA, ADA, and EEOC regulations) and hospice-specific regulatory requirements.
• Monitor and interpret employment laws and healthcare workforce regulations to maintain organizational compliance.
• Partner with legal, compliance, and HR leadership on complex cases and policy interpretation.
• Identify organizational risks through analysis of employee relations trends and recommend proactive solutions.
• Ensure consistent application of HR policies and procedures across departments and locations.
• Develop, implement, and maintain employee relations policies and procedures aligned with legal compliance and organizational values.
• Partner with leadership on policy updates and risk mitigation strategies.
• Analyze employee relations data and trends to identify areas for improvement and support workforce stability and engagement.
• Maintain accurate, confidential, and comprehensive records of employee relations activities.
• Develop and deliver manager training related to employee relations, compliance, documentation, and performance management.
• Facilitate educational programs to promote respectful workplace practices and regulatory awareness.
• Support leaders in fostering a positive, accountable, and mission-driven culture.
• Other duties as assigned by the Vice President of Human Resources or COO.

Benefits

• A rewarding and fulfilling career with a company that values your contributions.
• Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC.
• Educational assistance to pursue professional development, additional certifications and degree programs.
• Comprehensive health, dental, and vision coverage, company-paid Short-Term Disability and Life Insurance, and available accident and critical illness coverage.
• Retirement 401(k) plan, with a generous company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level