Engagement Coordinator

Children's Healthcare of Atlanta

2d

About The Position

The primary responsibilities of this position are to provide a best-in-class pre-boarding and onboarding experience to pre-hires and new employees. This role will provide support for all pre-employment processes within Workday HCM Core. Additionally, this role will serve as an ambassador to new employees on their first-year employment journey.

Requirements

• 1+ years of customer service experience
• Strong communication skills
• Exceptional attention to detail, problem solving/resolution and follow-up skills
• Ability to exercise sound judgment
• Works to identify opportunities for process improvement and makes recommendations
• Exceptional organizational and project planning skills
• Strong computer skills including PowerPoint and Excel
• Must be data savvy with solid analytical skills
• Ability to multi-task in a fast-paced environment

Nice To Haves

• Experience in recruitment and/or onboarding specialist role
• Experience in employee engagement or employee experience
• Working knowledge of Workday
• Bachelor’s Degree preferred

Responsibilities

• Facilitate day to day pre-boarding experience for new hires, using Workday HCM Core.
• Schedule pre-employment health-screening and security appointments and manage pre-hire background screening and clearance process.
• Recommend system and process improvements to current pre-boarding and onboarding processes to provide high quality services to the organization.
• Manage pre-hire communication and answer questions to ensure a smooth onboarding experience.
• Communicate regularly with hiring managers to assist with new hire onboarding experience.
• Partner closely with Learning and Clinical Learning teams to ensure first day experience is exceptional.
• Manage communication for new employee orientation and onboarding journey.
• Assist in the design, planning and implementation of new employee engagement events and activities.
• Conduct outreach to new employees to foster dialogue about their employee journey and sense of belonging.
• Own pre-boarding process documentation to ensure all processes are up-to-date and recorded in system of record.
• Ensure compliance with The Joint Commission and other accrediting bodies.
• Other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees