Engagement Partner

Cognizant•Saint Paul, MN

4d•Hybrid

About The Position

Cognizant is hiring Engagement Partner to serve as the Experience Lead supporting one of Cognizant Moments most strategic enterprise clients in Minneapolis. Focus areas for this role include Experience Transformation Marketing and Content Operations Commerce Enablement Digital Platforms Data driven Personalization and Employee Experience. In this role, you will: · Lead Experience Strategy and Transformation · Serve as the Experience Lead shaping a cohesive experience vision across customer marketer employee and channel partner journeys. · Translate enterprise priorities such as growth efficiency compliance and scale into actionable experience roadmaps aligned to platforms data and operating models. · Ensure experience strategy is tightly connected to measurable business outcomes not standalone design or marketing initiatives. · Act as a Senior Trusted Advisor · Build and sustain executive level relationships across marketing digital data IT and business leadership. · Provide point of view leadership on experience transformation operating models governance and emerging best practices relevant to large matrixed enterprises. · Help leadership navigate tradeoffs across speed scale risk and innovation in a regulated global environment. · Drive Demand and Commercial Outcomes · Own experience led demand generation within the account identifying new buying centers and growth opportunities aligned to the company transformation agenda. · Shape and lead pursuits including problem framing solution architecture storytelling pricing and commercial structure. · Maintain accountability for revenue growth total contract value (TCV) and long term account expansion tied to experience transformation. · Orchestrate the Strategy Pod and Broader Delivery · Act as the integrator across strategy data platforms design and execution teams ensuring alignment between the strategy pod and downstream delivery pods. · Partner closely with Cognizant Consulting Data and AI Digital Engineering and Platform teams to assemble the right capabilities at the right time. · Ensure clarity of roles decision rights and handoffs across strategy assessment roadmap and execution phases. · Ensure Delivery Excellence · Provide senior oversight for key programs and initiatives. · Be accountable for client satisfaction delivery quality and the realization of agreed upon business value. We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Requirements

15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry,
Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
Ability to interface at all levels of an organization
Excellent oral and written communication skills and executive presentation and persuasion skills are required
Bachelor’s degree or equivalent experience

Nice To Haves

MS or MBA degree
Proven track record to contribute to new business development efforts and to lead and handle multiple tasks

Responsibilities

Lead Experience Strategy and Transformation
Serve as the Experience Lead shaping a cohesive experience vision across customer marketer employee and channel partner journeys.
Translate enterprise priorities such as growth efficiency compliance and scale into actionable experience roadmaps aligned to platforms data and operating models.
Ensure experience strategy is tightly connected to measurable business outcomes not standalone design or marketing initiatives.
Act as a Senior Trusted Advisor
Build and sustain executive level relationships across marketing digital data IT and business leadership.
Provide point of view leadership on experience transformation operating models governance and emerging best practices relevant to large matrixed enterprises.
Help leadership navigate tradeoffs across speed scale risk and innovation in a regulated global environment.
Drive Demand and Commercial Outcomes
Own experience led demand generation within the account identifying new buying centers and growth opportunities aligned to the company transformation agenda.
Shape and lead pursuits including problem framing solution architecture storytelling pricing and commercial structure.
Maintain accountability for revenue growth total contract value (TCV) and long term account expansion tied to experience transformation.
Orchestrate the Strategy Pod and Broader Delivery
Act as the integrator across strategy data platforms design and execution teams ensuring alignment between the strategy pod and downstream delivery pods.
Partner closely with Cognizant Consulting Data and AI Digital Engineering and Platform teams to assemble the right capabilities at the right time.
Ensure clarity of roles decision rights and handoffs across strategy assessment roadmap and execution phases.
Ensure Delivery Excellence
Provide senior oversight for key programs and initiatives.
Be accountable for client satisfaction delivery quality and the realization of agreed upon business value.