Engineer-Information Services Intermediate

IU Health•Indianapolis, IN

16h•Onsite

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Informatics & Informaiton Services leadership team in the role of Engineer-Information Services Intermediate. This is a Direct Hire with onsite requirements at Shadeland RCS. Scope: The Intermediate Engineer on the Virtual Desktop Platform team is responsible for designing, implementing, and supporting enterprise VDI solutions serving more than 25,000 endpoints and 18,000 concurrent Horizon sessions across a large healthcare environment. This role contributes to platform stability, performance optimization, and secure authentication workflows, including badge tap access, thin client integrations, and endpoint standardization. The engineer partners closely with Senior Engineers, Architects, Operations, Cybersecurity, Networking, and Application teams to troubleshoot complex issues, implement platform enhancements, and support large scale initiatives such as OS migrations, image lifecycle management, and authentication modernization. Responsibilities include automation of repeatable engineering tasks, maintaining technical documentation, participating in change management processes, and supporting after hours escalations as needed. This position requires strong problem-solving skills, attention to detail, and the ability to balance customer impact with technical design considerations. The Intermediate Engineer is expected to demonstrate increasing ownership of platform components while continuing to build technical depth and cross functional influence within the enterprise. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. IU Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. As an employee of Indiana’s most comprehensive health system, we are excited to support team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. Your personal and professional growth is our top priority.