Engineering Manager - Observability Platforms (Remote/Hybrid)

Cisco • Austin, NC

4d • Hybrid

About The Position

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
We're looking for an accomplished engineering leader to bring their experience and expertise in Observability, Software Development, and Site Reliability Engineering to evolve how Splunk developers observe their services.
This role empowers you to be a motivator for positive change, driving innovation and improvement in how we observe our own products and internal services.
Your ability to ideate, gain buy-in, and effectively roll out changes will be pivotal in shaping the future of our engineering culture and the experience felt by each and every customer.
Meet the Team
The team you would lead is responsible for the platform that Splunk engineers use to implement metrics & tracing telemetry in both their customer facing and internal services. The platform is a suite of purpose built micro-services running in the cloud. The team requires a combination of Software Development and Site Reliability Engineering skills.
Your peers would be Engineering Managers that lead other parts of Developer Observability Platforms as well as Technical Leads and Product Managers.
Your direct team would be working hybrid/primarily remote from various locations across the US.

Requirements

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience.
• At least 3 years of management experience.
• A combination of experience in Software Engineering, Site Reliability Engineering, and Observability.
• Experience supporting customers in a SaaS environment.
• Excellent communication skills and a history of collaborating effectively with cross-functional teams.
• US Citizen as the team has responsibilities in FedRAMP environments.

Nice To Haves

• Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.
• Experience working with multiple cloud providers (like AWS, GCP, and Azure). Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments.
• Experience with some combination of DevOps or SRE concepts, Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Puppet, Time Series Databases, Distributed computing paradigms.

Responsibilities

• Partner with technical, product, and people leadership to define and drive strategy / vision for the team.
• Quarterly planning, project definition & execution.
• Drive improvements to strive for operational excellence.

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager