Engineering Manager - Spend

Imprint • San Francisco, CA

1d • Hybrid

About The Position

Imprint’s Spend team builds our core product experiences that help cardholders earn rewards with their cards. The pod owns critical customer-facing flows and the platform capabilities behind them, including issuing and redeeming rewards, our partner APIs, webhook integrations, and the operational foundations that keep these systems correct, observable, and reliable at scale. This team’s work is a strong split across building new rewards and scaling the existing reward infrastructure we’ve already built.

We’re seeking an Engineering Manager to lead the Spend team through its next phase of growth and execution. You will set strategy, grow and mentor a high-performing team, and drive delivery across customer-facing features and the backend/platform systems that power them. You’ll partner with product and cross-functional leaders to raise our bar on availability, correctness, and speed of change, while ensuring we meet reliability, compliance, and operational requirements.

Requirements

• 10+ years of software engineering experience, including 4+ years managing backend and/or product-platform teams operating 24x7 services.
• Experience building and operating customer-facing systems at scale, including event-driven architectures, public APIs, webhooks, and partner integrations.
• Strong systems architecture skills across distributed systems, data integrity, idempotency, and failure-mode-driven design.
• Proven track record improving reliability, observability, and on-call effectiveness for critical product flows.
• Clear, direct communication and the ability to align stakeholders and lead through ambiguity.

Nice To Haves

• experience in fintech or regulated environments
• experience building transactional or ledger-adjacent systems
• experience leading large-scale refactors or platform migrations

Responsibilities

• Set and execute the technical and organizational strategy for the Spend Pod, balancing customer experience, reliability, scale, and long-term maintainability.
• Collaborate with cross-functional partners (Product, Risk, Compliance, Finance, Data) to define goals, sequencing, and tradeoffs for customer-facing spend experiences and supporting platform capabilities.
• Own delivery and operations of critical spend-related services and workflows, with strong SLOs, runbooks, and healthy on-call practices.
• Evolve observability around customer outcomes and system failure modes across transaction experiences, eventing, webhooks, and public APIs.
• Drive architectural improvements that simplify critical flows, reduce incident risk, and de-risk migrations as systems evolve.
• Lead and develop a diverse, talented team of engineers across a range of seniority levels.

Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed