Engineering Program Manager

JLL•Redmond, WA

5d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This position supports JLL's client, Amazon Global Real Estate & Facilities (GREF), holding responsibility for engineering program support within assigned areas and providing back-up support for the Regional Engineering Manager. You will manage and perform administrative tasks related to individual program ownership including Asset Life Cycle & Reliability, D&C Closeout & Commissioning, and MEP employee comfort systems. This role contributes to JLL's business objectives by ensuring consistency to standards and GREF Programs while partnering with site teams to create, recommend, and approve engineering programs that enhance operational efficiency and customer satisfaction.

Requirements

BS degree in technology or engineering strongly preferred with Mechanical, Electrical, and Plumbing background as plus
3-5+ years of program management experience implementing efficient large-scale platform projects through full project lifecycle
Excellent leadership skills with ability to influence stakeholders and team members under pressure and tight deadlines
Effective conflict and impediments management in fast-paced environment with cross-functional team experience
Detail-oriented and proactive in identifying gaps in program development and implementation lifecycle
Self-motivated and independent critical thinker with ability to guide teams during conflicting situations
Proven experience in process development and project management principles leading to improved outcomes.

Nice To Haves

Experience with Asset Life Cycle & Reliability and CapEx program management
Background in D&C Closeout & Commissioning Asset management processes
Knowledge of MEP systems and employee comfort system optimization
Experience with Corrigo MEP Assets and Preventative Maintenance Programs
Understanding of JACS coding and equipment life expectancy requirements
Familiarity with warranty program management and device tracking systems
Experience communicating with leaders regarding program scope, schedule, budget, and risk mitigation strategies.

Responsibilities

Manage individual program ownership with excellent communication skills ensuring processes are current, reviewed, and updated for Asset Life Cycle and CapEx programs
Support Regional Engineering Manager on MEP troubleshooting and repairs while partnering on new builds and projects for standards consistency
Partner with area site teams in creation, recommendation, and approval for engineering programs including Planned Outages, ACDC, and COE
Use data trends to identify potential system problems and proactively work with teams on solutions for Hot/Cold Calls and emergency work orders
Assist Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs ensuring current JACS coding
Manage warranty programs ensuring all device warranty dates are recorded while verifying MEP standards are programmed and met at sites
Partner with area SFMs and FMs on obtaining site-specific information for Global Engineering and Sustainability requests to drive customer satisfaction.