Enrollment & Eligibility Back Office Admin

1 Alpha Consulting • Harrisburg, PA

2d • $15 • Remote

About The Position

The Enrollment & Eligibility (E&E) Back Office Administrator supports the Pennsylvania Independent Enrollment Broker (IEB) program by ensuring timely and accurate processing of enrollment documentation. This in-office position plays an essential role in maintaining data integrity and providing operational support to streamline healthcare access for Pennsylvania.

Requirements

• High school diploma or GED required; Associates degree preferred.
• 1+ year of administrative, clerical, or data entry experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access).
• Accurate data entry and organizational skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to meet daily productivity goals in a fast-paced environment.

Nice To Haves

• Previous experience handling sensitive documentation or mail processing.
• Background in healthcare, enrollment, or eligibility services.
• Exceptional time management and multitasking abilities.
• Strong teamwork and problem-solving skills.

Responsibilities

• Open, sort, and organize incoming mail by document type.
• Batch, scan, link, and index documents accurately within multiple data systems.
• Prepare and process outgoing mail in accordance with program standards.
• Maintain consistent data accuracy and ensure compliance with program requirements.
• Collaborate with supervisors and peers to support daily production goals.
• Assists with cross-trained support functions.
• Participate in training sessions and continuous improvement initiatives.
• Perform additional duties as assigned to support office operations.
• These responsibilities are not exhaustive; additional tasks may be assigned.

Benefits

• After successfully completing a contingency period of at least 120 days with our company, eligible employees will have access to an excellent benefits package, including full insurance and other benefits effective the first of the month following the end of the probationary period. In addition, employees receive paid time off for Pennsylvania state holidays from day one, provided they work their scheduled hours before and after the holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED