Enrollment Specialist

WHEDco Careers Page•New York, NY

2d•$40,040 - $40,040

About The Position

WHEDco seeks an enrollment specialist to join its home-based childcare services program. Under the supervision of the Enrollment Program Coordinator, the Enrollment Specialist will facilitate the enrollment of legally exempt childcare providers located in Brooklyn (Coney Island, Clinton Hill), Bronx, Manhattan (East End).

Requirements

Associate’s degree or higher in early childhood, education, social services or a similar field is preferred.
Proven ability to multi-task and demonstrate excellent verbal and written communication skills.
Strong computer skills and functional familiarity with Excel and Microsoft Word.
Excellent attention to detail, team-mindedness, organizational skills, and an ability to learn quickly.
Ability to consistently exhibit the flexibility and adaptability to function professionally and objectively in all situations.
Proven ability and/or demonstrated work experience where maintaining confidentiality is critical and expected.

Nice To Haves

A Bachelor level degree in education, human services or similar field is highly desirable.
Bilingual ability in Spanish, Chinese, Korean, Japanese or Russian is a plus.

Responsibilities

Review all provider enrollment applications for completeness.
Accurately document provider information into the childcare facility system (CCFS) database.
Send notification to parent/provider of any missing information.
Generate and mail acknowledgement of enrollment packet to provider and a copy to parent.
Send enrollment information packet within the designated timeframe.
Call sex offender registry.
Generate and mail all pertinent notices to provider and parent in a timely manner.
Flag any immediate concerns for home visits including, but not limited to, criminal histories, child removal, and health and safety.
Provide information on training services and resources to parents and providers during the enrollment process.
Accurately document information on services rendered in WHEDco’s and the New York State’s databases as appropriate.
Review caseloads daily to ensure that timelines are being met.
Maintain confidentiality of the provider, parent, and children.
Other duties as assigned.