Enrollment Specialist

Tempus Unlimited•McKees Rocks, PA

3d•$21

About The Position

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. This is a community-based Enrollment Specialist for our Pennsylvania Self Directed Program. The Enrollment Specialist will educate participants and their direct care workers on how to successfully enroll and utilize services under the Community HealthChoices Participant-Directed Services Program.

Requirements

One year experience providing services for persons with disabilities
Excellent communication, organizational, and writing skills
Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases
Bachelor’s Degree preferred; GED or High School Diploma required
Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.

Nice To Haves

Experience or education in teaching is helpful
Knowledge of community resource that participants are involved with

Responsibilities

Accept and outreach to participant within 3 days of referral to determine how the packet will be delivered to the participant: mail, email or in person
Provide in-person participant orientation within 15 days of referral
Train participants and direct care workers the skills needed to enroll and manage this self-directed program
Mandated Reporting
Worker Safety Training
Independent Living Philosophy
Assist participant and direct care worker with enrollment
Common Law Employer (CLE) enrollment paperwork including CLE Roles and Responsibilities
Assist with DCW enrollment paperwork
DCW Pre-Service Orientation
Unique ID
Background check clearances
Provide training on EVV and timesheet submission/approval process
Attend in-service, supervision and staff development meetings when requested by manager
Demonstrate a working knowledge of program policies and procedures and self-directed regulations
Demonstrate a commitment to the Independent Living philosophy of consumer control
Musty report all suspected incidents of fraud, waste, and abuse
Track for receipt of required documentation within required timelines:
Enrollment documentation
Return all phone calls from participants and DCW within 24 hours
Work within policies to complete and submit internal requirements:
Contact Notes
Dayforce, Outlook Schedule
Mileage and Expense Forms
Follow up on requests for additional skills training by the Fiscal Management Services (FMS):
Non-billing, overbilling
Major problems requiring skills training
Participant status updates
All other duties as assigned by the Skills Trainer Manager