Enterprise Director - Ambulatory, Specialty & Retail Pharmacy Services

University of Virginia

10d

About The Position

The Enterprise Director, Ambulatory & Specialty Pharmacy Services provides leadership and direction to all ambulatory pharmacy services including retail, specialty, and ambulatory teams, in alignment with UVA Pharmacy Enterprise goals and objectives and UVA Health Strategic Plan. UVA Health ambulatory pharmacy network includes 9 retail pharmacies, a specialty & home delivery pharmacy, and robust ambulatory clinical and medication access services. The new leader will be responsible for operational and financial performance of the department, and all associated regulatory and compliance elements.

Requirements

Education: Pharmacy degree (B.S. and/or Pharm.D.) from an ACPE accredited College of Pharmacy required. Master’s degree required.
Experience: 3 years of General Practice experience required. 5 years Management experience required.
Licensure: Commonwealth of Virginia State Board of Pharmacy License required.

Nice To Haves

Specialized residency training in pharmacy administration will be considered toward required experience.

Responsibilities

Provides effective leadership and oversight to the pharmacy enterprise.
Responsibility for planning, coordinating, program evaluation, resource management, cost control, and quality improvement, for all activities within area of oversight.
Advances quality and safety of pharmacy care provided with the goal of improving patient health outcomes.
Models effective communication and collaboration skills / behaviors.
Takes action to achieve measurable results. Anticipates needs and acts proactively.
Supports innovation and organizational change to improve effectiveness by developing programs which address continuous quality improvement, systems enhancement, and organizational stewardship.
Develops talent and coaches peers and others to develop their capabilities.
Develops and achieves budgetary goals. Manages within approved budget and maintains fiscal accountability.
Identifies growth opportunities within the pharmacy enterprise and implements plans efficiently.
Holds staff accountable for meeting external and/or internal customer needs.
Ensures compliance with federal, state and local regulatory and professional standards.
Support UVA Health’s mission and core values, inspiring others.
Establish and monitor departmental goals, performance standards, and policies.
Develop and implement operating and capital budgets.
Enhance customer service and achieve patient satisfaction targets.
Identify opportunities for improvement, manage complexities, and ensure optimal outcomes.
Lead quality improvement and track progresstoward goals.
Explore and develop external and system partnershipsto meet business and strategic needs.
Foster excellent internal and public relations, representing ambulatory pharmacy services.
Collaborate with clinical and administrative leaders on strategic programs and growth.
Develop plansto improve operational effectiveness and patient experience.
Lead efforts to improve the ambulatory pharmacy services’ competitive strength, cost-efficiency, and care quality.
Participate in the continuing development and execution of the pharmacy strategic plan that spans UVA Health.
Identifies strategic opportunities for pharmacy practice and efficiency/effectiveness in patient care delivery in partnership with the Chief Pharmacy Officer and UVA leadership.