Enterprise Product Lead

Tandem•New York, NY

13d•Onsite

About The Position

As a Strategic Product Manager on our team, you will be a technical generalist working on our highest impact investments or most pressing problems. You will own complex product and commercial problems end-to-end, both developing solutions for internal challenges and delivering results for Fortune 100 customers. While you will work closely with our Engineering team on high-priority projects, this is not a typical product management role. In some cases you will lead cross-functional projects, in others you will need to individually flex across engineering, operations, and sales to deliver. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

Requirements

Experience working in a product management, software engineering, or forward deployed role on a team that required outcome ownership (e.g., fast-growing startup, a 0 -> 1 business line at a high-performing organization)
Strong technical background (a degree in computer science is ideal; at minimum the role requires the ability to do data analytics using SQL or Python)
Experience with problem solving in a context that required accounting for both technical and operational challenges
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates

Responsibilities

Become an expert in both Tandem’s full surface area and the surrounding industry landscapes
Deeply understand the strategy, goals, and needs of our customers and users
Design and build solutions, tools, and products to address new problems that arise as we grow, both as an individual contributor and as a project leader
Co-own relationships with strategic customers, supporting implementation, presenting on performance and new capabilities, and ensuring overall success
Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
Help steer the growth of our Product and Engineering teams