Enterprise Renewals Account Executive

SamsaraSavannah, GA
50dRemote

About The Position

Renewals are the core of a SaaS company's revenue stream. The Enterprise Renewal Account Executive position will focus on the achievement of renewal targets for Samsara's Enterprise Core accounts. This role is responsible for ensuring their customers are set up for success while maximizing the financial results for Samsara. For each deal, this means minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing findings and insights back to the business. Outside of required in-person meetings and company events, this is a remote position with the option to work in-office at their own discretion assuming reasonable commuting time and proximity. Relocation assistance will not be provided for this role.

Requirements

  • 5+ years of closing sales experience, ideally working with mid-sized businesses in a high transaction environmen
  • Ability to work cross functionally with different parts of the organization to find solutions
  • A track record of consistent quota over-achievement
  • Comfort with a rapidly changing, high growth environment
  • Empathy for customers and team members
  • Highly organized
  • Strong communication and presentation skills
  • Familiarity with Salesforce

Nice To Haves

  • Specialized Experience: Prior experience specifically in SaaS Renewals or Account Management, rather than net-new sales alone.
  • Hardware/Software Knowledge: Familiarity with the complexities of selling combined hardware and software solutions (IoT, Telematics, or Supply Chain tech).
  • Procurement Fluency: Proven ability to negotiate directly with professional procurement teams and legal departments within large enterprise organizations.
  • Sales Methodology: Training in consultative sales methodologies (e.g., MEDDIC, Sandler, Challenger, or GAP Selling).
  • Tech Stack Proficiency: Experience using Gainsight , Tableau , or similar Customer Success and BI tools in addition to Salesforce.
  • Agility: A history of thriving in a "startup within a public company" atmosphere—demonstrating the ability to build processes where none exist and adapt quickly to shifting priorities.

Responsibilities

  • Negotiate and execute 30-45 Enterprise renewal agreements a quarter within the Core Segment, primarily focused on ~$150K ACV and below, using sound business judgment and a customer-first approach.
  • Develop and deliver win/win renewal strategies that protect contract value, sustain long-term partnerships, and reinforce commercial consistency across parent and subsidiary relationships.
  • Operate with strong account-team discipline by aligning with the broader account team (AE, CS) before any external customer outreach, ensuring a unified customer strategy and avoiding redundant or conflicting engagement.
  • Conduct thorough account and buyer research prior to engagement, including decision-maker mapping, open opportunity review, parent-child account context, and renewal history.
  • Coordinate renewal motion across account hierarchy, ensuring commercial continuity for subsidiaries/child accounts tied to larger Enterprise relationships.
  • Work proactively ahead of renewal timelines and maintain accurate pipeline visibility and forecasting aligned to internal expectations.
  • Monitor customer health signals (utilization, sentiment, adoption, delinquency where applicable) to identify emerging risks and engage the appropriate internal stakeholders early.
  • Partner cross-functionally with Sales Ops, Deal Desk, Finance, Legal, and CS to resolve renewal blockers and ensure timely finalization of order forms and executables.
  • Identify and surface expansion signals within the renewal cycle, routing opportunities to appropriate owners while maintaining a renewals-first execution mindset.
  • Track and maintain accurate renewal data in Samsara systems, ensuring exceptional hygiene across account details, renewal timelines, pricing context, and stakeholder notes.
  • Act as a Renewals brand ambassador internally, modeling operational excellence, strong communication, and a customer-centric posture.
  • Champion and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Benefits

  • Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
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