Enterprise System Coordinator

Subsea Craft•Portsmouth, NH

1d•$28,000 - $30,000•Onsite

About The Position

As an Entry‑Level Enterprise Systems Coordinator, you will support the day‑to‑day operation, structure, and administration of SubSea Craft’s enterprise systems. This is an on‑site role with flexibility in working hours but requires presence with our engineering and operations teams. Enterprise System Support Support user setup, access requests, and permissions across our enterprise platforms. Maintain accurate and up‑to‑date user records, roles, and security groups.

Requirements

Basic familiarity with Jira or Confluence (from university, self‑learning, or previous roles).
Exposure to JavaScript (coursework or small personal projects).
Strong organisational skills and attention to detail.
Good communication skills and willingness to support colleagues.
Enthusiasm to learn enterprise system administration.

Nice To Haves

Experience in administration, IT support, or a coordination role.
Understanding of digital workflows or documentation structures.
Interest in automation, API usage, or enterprise reporting tools.
Experience using SQL to support reporting, data analysis, or system checks.

Responsibilities

Assist in the creation and maintenance of Jira projects, boards, workflows, and fields.
Help structure and maintain Confluence spaces, templates, and documentation pages.
Ensure good housekeeping across both systems (archiving, cleanup, naming consistency).
Use introductory JavaScript skills to support simple reporting enhancements (e.g., dashboard widgets, ScriptRunner snippets).
Support the generation and upkeep of operational dashboards and reports used across the business.
Run basic SQL queries (with training provided) to extract, validate, or manipulate data for reporting purposes.
Support colleagues with system queries and basic troubleshooting.
Escalate more complex technical issues when required.
Contribute to the documentation and improvement of system processes and workflow standards.
Help maintain consistency and compliance across Jira project workflows and Confluence structures.

Benefits

Annual Leave – Entitlement to 25 days of annual leave plus bank holidays
Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing.
Private Healthcare – Access to comprehensive private healthcare coverage to support your physical and mental wellbeing.
Life Assurance and Critical Illness Cover – Comprehensive protection including Life Assurance (4x salary) and Critical Illness Cover for added financial security.
Family Leave – Enhanced maternity and paternity pay
Christmas Leave – A Christmas shutdown is typically observed.
Professional Development – Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning.
Pension Contribution – pension scheme with the option to contribute via salary sacrifice
Flexible Working – Opportunities for flexible working arrangements to promote work–life balance.
Inclusive Culture – A professional environment that values diversity, innovation, and collaboration.