Entry Level Communications Agent

Pattern Promotions • Dallas, TX

13d • $800 - $950

About The Position

We are seeking an enthusiastic Entry Level Communications Agent to join our dynamic team. In this exciting role, you will play a vital part in facilitating effective communication between our organization and our diverse clientele. As a Communications Agent, you will be responsible for delivering exceptional customer service while addressing inquiries, resolving issues, and promoting our services.

Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused approach.
• Proficiency in using communication tools and software.
• Ability to work in a team-oriented environment.
• Strong organizational and multitasking abilities.

Nice To Haves

• Bachelor's degree in Communications, Marketing, Business, or a related field is preferred.

Responsibilities

• Serve as the first point of contact for customers via phone, email, and chat.
• Assist customers with inquiries and provide information about products and services.
• Resolve customer complaints in a timely and professional manner.
• Maintain accurate customer records and update database with relevant information.
• Collaborate with team members to enhance communication strategies and improve service delivery.
• Participate in training sessions to develop product knowledge and customer service skills.
• Support marketing initiatives by disseminating information to promote company offerings.

Benefits

• Weekends off for a healthy work-life balance.
• Competitive weekly salary ranging from $800 - $950.
• Excellent opportunities for growth and advancement within the company.
• Hands-on training to ensure your success in the role.
• Friendly and dynamic work environment with a focus on teamwork and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level