Entry Level Customer Service Assistant
Alphabe Insight Inc•Cincinnati, OH
6d•$17 - $24
About The Position
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support as they navigate our offerings. The ideal candidate is a friendly and patient individual, eager to learn and adapt in a fast-paced environment.
Requirements
- High school diploma or equivalent; prior customer service experience is a plus but not required.
- Strong verbal and written communication skills.
- Ability to handle customer complaints with empathy and professionalism.
- Familiarity with CRM systems and practices is advantageous.
- Proficient in using computers and basic software applications.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information regarding products and services to customers.
- Assist in troubleshooting common issues and provide effective solutions.
- Maintain detailed records of customer interactions and transactions.
- Follow up with customers to ensure their inquiries have been resolved satisfactorily.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
