Entry-Level High-Value Account Prospecting

MCI Careers

4d • Remote

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a motivated self-starter who thrives in fast-paced environments and wants to launch a career in sales? We’re looking for Account Prospecting Representatives to join our high-energy team and help drive growth for one of the world’s leading Business Process Outsourcing (BPO) companies.
This is a remote, entry-level role with guaranteed base pay and uncapped bonus potential perfect for individuals who are coachable, goal-oriented, and ready to make an impact.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Requirements

• Must be 18 years or older
• Bachelor’s degree or equivalent work experience
• Strong written and verbal communication skills
• Ability to type 20+ words per minute
• Basic proficiency in Microsoft Office and Windows OS
• Highly reliable, organized, and self-motivated
• Strong problem-solving, multitasking, and time management skills
• A customer-first mindset with empathy and professionalism
• Team-oriented with a desire to grow and succeed

Nice To Haves

• 1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
• Experience working in state or federal programs is a plus

Responsibilities

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals.
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects.
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions.
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team.
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system.
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies.
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects.

Benefits

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level