ENTRY LEVEL PARTS FRONT COUNTER

OBRIEN AUTO GROUP • Renton, WA

2d

About The Position

Toyota of Renton, a dealership in the O'Brien Auto Group, is currently hiring for a Full-Time ENTRY Parts Counterperson. We are looking for an enthusiastic person, with attention to detail, that can assist retail customers, wholesale shops, and technicians in our service department with parts and information. This position pays commission on a monthly basis - 1.7% of Toyota of Renton's "Total Parts & Access. Department" monthly gross profit. All employees subject to eligibility requirements, we offer the following benefits: Bonuses Vacation – based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Responsibilities include, but not limited to:

Requirements

• Proficiency with computers and ability to read parts diagrams
• General automotive knowledge with ability to identify car parts.
• Ability to communicate suitably through email, phone, or in person
• A desire and drive to be successful with a positive attitude
• Must be able to provide high levels of customer service in a fast-paced environment obtaining the correct parts requirements for each vehicle and job; accurately pulling and delivering items to technicians and outside customers.

Nice To Haves

• Experience with auto part sales preferred but not required.
• Previous retail sales or customer service experience preferred but not required.
• Previous dealership parts experience is preferred.

Responsibilities

• Back counter parts.
• Front counter part sales.
• Call on all special-order parts for prompt installation or pick up.
• Pre-pull all service for technician.
• Inventory control.
• Process all damage claims.
• Process all warranty exchanges.
• Removal of all paid warranty parts.
• Removal of all damage parts.
• Oversee technician for proper tags on warranty parts.
• Answer all incoming calls.
• Regular checks on special order bins for old age parts.
• Input daily orders.
• Promote internal sales.
• Assist in obsolesces return (5%).
• Track lost sales
• Department clean up.
• Perform all duties assign by manager.
• Regular attendance is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner.
• Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Benefits

• Bonuses
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed