ePayment & Fraud Analyst

Harman Becker Automotive Systems Manufacturing KftNorthridge, CA
1dRemote

About The Position

ePayments play a vital role in how we interact with our consumers and sits at the heart of our eCommerce business. As an ePayments & Fraud Analyst, you’ll help drive sustainable growth while safeguarding Harman against fraud in the US market. You’ll be part of Harman’s Global ePayments & Fraud team and report directly to the Global ePayments & Fraud Manager. This is a highly collaborative role with significant impact across the organization.

Requirements

  • Bachelor’s degree with strong analytical thinking skills.
  • Minimum of 2 years’ experience in payments and/or fraud management within a high-volume, online, consumer-facing environment.
  • Familiarity with risk and payment management tools.
  • Strong analytical skills and proficiency in Excel.
  • Naturally curious with a strong desire for learning and growth.
  • Positive, proactive, and solution-oriented mindset.
  • Excellent communication and interpersonal skills
  • Fluency in written and spoken English

Responsibilities

  • Support daily ePayments operations, including payment processing and fraud detection.
  • Monitor and analyze sales transactions to identify suspicious activity, and report on key ePayments and fraud KPIs (weekly, monthly, and ad hoc).
  • Identify vulnerabilities, trends, and improvement opportunities across our fraud and payment ecosystem.
  • Manage investigation requests from law enforcement in partnership with Legal and Data Protection teams.
  • Liaise with external payment service providers (e.g., Adyen, PayPal, Klarna).
  • Drive continuous process improvements to enhance performance and reduce risk.
  • Collaborate closely with internal stakeholders to optimize payment flows and mitigate risk across markets.
  • Review declined transactions and work to reduce false‑positive declines.
  • Handle dispute and chargeback processes efficiently.

Benefits

  • Competitive wellness benefits and 401K Retirement Savings plan.
  • An inclusive and diverse work environment that fosters and encourages career development opportunities.
  • Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
  • Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
  • Tuition Reimbursement.
  • Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
  • “Be Brilliant” employee recognition and rewards program.
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