Epic Billing PB and HB Analyst 6148927
About The Position
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: Results-driven IT professional with strong experience in Epic Professional Billing application support, Epic Clarity report build, stakeholder coordination, and service delivery management. Acts as the primary onshore liaison between business users, offshore technical teams, and third-party vendors to ensure seamless application operations, issue resolution, and continuous improvement and provides build, testing and go live support tasks as needed. Serve as the primary point of contact for business stakeholders regarding application-related matters. Coordinate with offshore development and support teams for project build, incident resolution, enhancements, and releases. Manage and prioritize tasks in alignment with SLAs. Facilitate requirement gathering sessions and translate business needs into functional specifications. Support release management, deployment coordination, and post-release validation. Drive root cause analysis and continuous improvement initiatives. Ensure compliance with IT governance, security, and change management processes.
Requirements
- 3+ years in Epic PB and/or HB support or coordination roles.
- Experience with Epic Professional Billing
- Proven ability to manage cross-functional teams.
- High School Diploma / GED
Nice To Haves
- Experience with Epic Hospital Billing
- Excellent communication (verbal & written)
- Strong coordination and multitasking ability
- Analytical problem-solving
- Conflict resolution
- Leadership and decision-making
- Time zone management (Onshore–Offshore model)
Responsibilities
- Acts as the primary onshore liaison between business users, offshore technical teams, and third-party vendors to ensure seamless application operations, issue resolution, and continuous improvement and provides build, testing and go live support tasks as needed.
- Serve as the primary point of contact for business stakeholders regarding application-related matters.
- Coordinate with offshore development and support teams for project build, incident resolution, enhancements, and releases.
- Manage and prioritize tasks in alignment with SLAs.
- Facilitate requirement gathering sessions and translate business needs into functional specifications.
- Support release management, deployment coordination, and post-release validation.
- Drive root cause analysis and continuous improvement initiatives.
- Ensure compliance with IT governance, security, and change management processes.
Benefits
- Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
