Epic Clarity Report Writer Clinical Data Model 6148923

Accenture • Chicago, IL

3d • $76 - $86 • Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: The Epic Ambulatory Applications Coordinator will bring 3+ years of experience in the EpicCare Ambulatory application, with a strong background in managing day-to-day operations, client stakeholder relationships, and ambulatory workflows. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. Epic Ambulatory Applications Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas. • Act as a subject matter expert (SME) for EpicCare Ambulatory workflows and configurations. • Support the teams working on other non-Epic ambulatory clinical applications, including niche, specialty-specific applications. • Support e-Prescribing workflows and any integrated systems needed for that, including Surescripts. • Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. • Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. • Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. • Maintain system documentation, including workflows, build specifications, and testing protocols. • Ensure compliance with HIPAA, data governance, and organizational security policies. • Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. Core Competencies: Application Support & Maintenance Incident & Problem Management Stakeholder Communication SLA & KPI Management Agile & Waterfall Methodologies Release & Change Management Business Analysis Risk Assessment & Mitigation

Requirements

• 3+ years in Epic Clarity implementation, support or coordination roles.
• Proven ability to manage cross-functional teams.
• High School Diploma / GED

Nice To Haves

• Excellent communication (verbal & written)
• Strong coordination and multitasking ability
• Analytical problem-solving
• Conflict resolution
• Leadership and decision-making
• Time zone management (Onshore–Offshore model)

Responsibilities

• Act as a subject matter expert (SME) for EpicCare Ambulatory workflows and configurations.
• Support the teams working on other non-Epic ambulatory clinical applications, including niche, specialty-specific applications.
• Support e-Prescribing workflows and any integrated systems needed for that, including Surescripts.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.

Benefits

• Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED