Epic HIM Analyst

Jupiter Medical Center•Jupiter, FL

About The Position

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). The Epic HIM Analyst is the primary support contact for the HIM application, including the areas of Deficiency Tracking, Coding, Release of Information, and Identity management. They coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities include, but are not limited to, the following: Acting as the primary support contact for the application's end‐users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones. Performs other duties as assigned. #Dice Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

Education Required certification in Epic HIM Deficiency Tracking, Coding, Release of Information, and Identity
Prior analyst experience working with HIM systems.
Work history/knowledge of HIM workflows and procedures (e.g., chart tracking, release of information, deficiency tracking and coding).
Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines.
Prior experience with understanding workflow within clinical departments and interacts operationally with other areas of the organization, such as ordering physicians, the billing office, and medical records.
Understanding of the integration or interfaces that will exist between Epic applications.

Nice To Haves

Preferred knowledge of HIM workflows and procedures
Preferred but not required clinical background
Bachelor’s Degree preferred or a combination of college education relevant experience.
Prior experience with the Epic HIM system a plus

Responsibilities

Acting as the primary support contact for the application's end‐users
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
Identifying and implementing requested changes to the system
Serving as a liaison between end users' workflow needs and Epic implementation staff.
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
Performs other duties as assigned.