EPIC Technology Project Customer-level Manager

Applied Materials•Santa Clara, CA

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

Functional Knowledge Demonstrates broad and comprehensive understanding of different systems, theories and practices
Business Expertise Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
Leadership Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy
Problem Solving Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgmen
Impact Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
Interpersonal Skills Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Responsibilities

Provides leadership and direction through managers for providing perspective of customer process and device roadmaps (N to N+2) for a broad function area.
Recognized as a technology expert: N, N+1, N+2
Identifies inflections, threats and opportunities for share and TAM growth.
Determines segmentation & requirements.
Delivers a detailed competitive analysis.
Develops a winning product/ business strategy
Develops and manages relationships with technical buyers.
Improves customer(s) preference to engage Applied on technical problems
Manages local technical resources and works closely with BU teams to ensure high installed base performance and customer(s) satisfaction
Owns and manages TRMs and technical engagement programs with customer(s)
Protects customer(s) IP, protects Applied IP, gathers competitive intelligence
Discovers customer(s) HVPs, understands options and influences the customer’s technical choices.
Designs alternative technology solutions and improves customer(s) preference to engage Applied on technical problems
For TD Process Integration: identifies cross-BU opportunities and DPY HVP