Epicor/ERP Specialist

Barry-Wehmiller•Indianapolis, IN

About The Position

The Epicor/ERP Specialist is a specialist level position that will guide and maintain the Indianapolis and Wisconsin (remotely) Alliance IT team. This position analyzes complex business problems to be solved with automated systems.  Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives. The position is a Specialist level professional recognized as expert in own area within the organization; has depth/breadth of expertise in ERP systems and implementation. Works independently with guidance only in the most complex situations. Solves difficult and complex problems and takes a broad perspective in identifying solutions; may lead functional teams or projects; coaches, delegates, and reviews work of less experienced team members. This position will be instrumental in implementing our MRP system.  Our system will drive the results and visibility in the manufacturing, purchasing and accounting space.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to assimilate information and make logical deductions
Ability to build relationships, engage with users and listen, identify key takeaways, and follow up on action items
Good written and verbal communication skills
Attention to detail
Proficiency in Excel
Good keyboarding skills
Ability to prioritize and make decisions
Strong work ethic
Interest in people and processes
5+ years experience
BS/BA in IT or equivalent combination of education and experience
Sit at a desk or computer for extended periods of time.
Move about the office and factory with occasional lifting, bending and reaching.
Dial, hear and respond to telephone calls and inquiries.
Communicate effectively (visually and verbally) with internal and external contacts.
Meet requirements of daily attendance on job for a full, continuous work schedule.
Travel when needed.

Nice To Haves

Familiarity with Epicor ERP (or similar system)
Preferred previous courses in areas around Manufacturing, including Planning (MRP etc.), Sales, Purchasing, Warehousing or Service
Experience in gathering Business Requirements, documenting Gaps and participating in the estimation of development effort to satisfy functional Gaps
Experience in migrating MRP systems is helpful
Strong experience all aspects of Epicor as an MRP system is required

Responsibilities

Load or create data to populate the Epicor MRP system from Bill of Materials (BOM's) and other data points.
Create the purchasing process for purchasing raw materials using the system.
Validate Data for integrity and use within the system
Utilize various reports to ensure stakeholders visibility
Ensure manufacturing scheduling using the full Epicor system
Run reports to identify data anomalies and take steps to correct data as well as underlying issues when possible
Help leads and other users with labor ticket issues
Create manual labor tickets as needed and when appropriate
Troubleshoot user issues with the ERP system
Train and educate users on use of the ERP system and other software such as Excel
Conduct barcode training for new users
Make and test barcode badges
Create and manage new employees in Visual
Create and manage new Visual user accounts
Support physical inventory cycle count process and data management
Support month end process with various tasks
Engage with users to understand their challenges and help determine possible solutions
Test new functionality and make recommendations
Help develop new or improved processes for better ERP utilization
Develop documentation such as SOP’s and How To’s
Do preliminary checking and preparation of spreadsheets for SQL scripts
Attend meetings as needed
Participate as a team member to support a variety of projects
Monitor and manage Visual license count
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
May develop user documentation or training materials
Provides leadership, coaching, and/or mentoring to subordinate a group.
May act as a lead or first-level supervisor
Serves as a liaison between development teams and the internal/external customer or end user
Follows an established requirements gathering process to identify requirements
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance
Other duties as assigned