Epicor Specialist

Dexter Career•Elk Grove Village, IL

1d•$140,000 - $150,000•Remote

About The Position

Permag is a leading provider of engineered magnetic solutions through its portfolio of specialized brands—Dexter Magnetic Technologies, Electron Energy Corporation (EEC), and Magnetic Component Engineering (MCE). With deep expertise in rare earth materials precision magnetics, and manufacturing excellence, Permag delivers innovative, high-performance solutions for the world’s most demanding industries. Basic Purpose and Objective of the Position: Epicor Specialist will be responsible for advancing the effective use of Epicor ERP to support operational excellence, data integrity, and informed decision-making across manufacturing operations. This position requires the ability to context-switch between companies, adapt Epicor usage to differentiate operational needs, and maintain consistency where shared processes exist.

Requirements

Bachelor’s degree or higher in an IT-related field such as computer science, technical support, operations management, or equivalent experience.
5+ years of hands-on experience managing ERP systems in a manufacturing environment (e.g., SAP, Oracle, Infor, Microsoft Dynamics, Epicor, NetSuite, etc.).
5+ years in computer networks solutions, operating systems, or other IT-related positions
Expert knowledge of Epicor ERP.
Ability to maintain, customize, develop reports within Epicor
Expert knowledge of data analytics, SQL, and data warehousing
Experience working in operational roles, preferably in manufacturing environments
Excellent analytical and problem-solving skills required
Able to adapt and learn new things quickly
Willingness and ability to work outside of normal working hours to accommodate project work that must occur
Ability to give clear, concise, and actionable direction
Willingness to take direction and work with all levels of the organization
Excellent oral and written communication skills required
Candidate should be service oriented and have a genuine concern for needs of the staff
Ability to handle multiple projects and work well under pressure

Nice To Haves

ITIL Certifications or similar process/governance certifications preferred.

Responsibilities

Collaborate with staff to develop, implement, and manage its usage of Epicor, focusing on ensuring timely, accurate, and actionable data is delivered to the team
Ensure inputs (e.g., resource groups, rates, methods) are reliable, working with the operations team when changes are needed
Assessing the functionality of the system to achieve operational objectives, collaborating with the on-site team to suggest, implement, and monitor changes are achieving desired objectives
Create suite of on-demand information (including scheduling, operating performance, and productivity)
Collaborate with operations personnel to develop and implement improved operating procedures related to the output of the improved data
Provide user support, including developing and implementing new employee training and ongoing user training.
Work with Permag’s Epicor Manager to ensure that the “voice of the user” is being reflected in the manner in which each company uses Epicor, and that such usage is consistent (tailored to local needs) with the overall usage at Permag
Partner with operational leaders to implement modules, add-ons, and customizations that improve the functionality and user experience of ERP, managing subcontractors as necessary to implement with a focus on sustainability and upgrade safety.
Manage Epicor change requests by evaluating impact, coordinating testing, documenting changes, and communicating updates to ensure system stability and data integrity.
Support Permag’s ERP roadmap
Assist other departments as needed with various tasks and projects
Other duties as assigned.