About The Position

Vixxo is seeking a full-time, Experienced Equipment Technician to manage a territory that includesMcAllen, TX, and surrounding areas. Compensation ranges from $23 p/h to $30 p/h, depending on experience. THE ROLE: As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory– see for yourself how one of our technicians describes a day in the life by clicking here! WHO WILL LOVE THIS JOB: A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly. A clear communicator: you are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals. A constant learner: you are not afraid to ask questions and constantly strive to refine your technical expertise.

Requirements

  • At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
  • At least one year of experience in a customer-facing or customer-service role.
  • Must like coffee: Tasting is the final step in all repairs.
  • Smartphone proficient in inventory, manage scheduling, and other tasks.
  • Must possess a valid driver’s license with a clean driving record.
  • Must be able to lift 50 lbs. without assistance.

Responsibilities

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
  • Meet Service Level Agreement (SLA) requirements required by customers, which includes conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Benefits

  • Competitive base pay based on experience and certifications; quarterly bonuses based on performance
  • PTO, Floating Holidays, and six paid company holidays
  • Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
  • Employer-paid short-term and long-term disability insurance and life insurance
  • 401K Match
  • Professional and career development opportunities
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