ERP Administrator

Reid Petroleum LLC•Lockport, NY

35d

About The Position

At Reid Petroleum, we’re more than a fuel and convenience retailer — we’re a family-owned, growth-focused organization with deep roots in our communities and a strong commitment to innovation, safety, and operational excellence. With decades of experience in retail fuels, wholesale distribution, and convenience operations, we continue to invest in our people and our technology to support long-term success. We’re looking for a skilled ERP Administrator who wants to make a real impact by owning and enhancing our PDI Enterprise ERP platform, the backbone of our retail, fuel, and financial operations. If you enjoy solving complex system challenges, improving data reliability, and working closely with both IT and business teams, this role offers visibility, ownership, and growth. As our ERP Administrator, you will take ownership of the many facets of the operation and improvement of the PDI Enterprise ERP system across the organization. This includes responsibility for data integrations, system monitoring and stability, user support and enablement, platform administration and security, and reporting and data quality.

Requirements

4+ years of enterprise application administration experience
2+ years supporting PDI Enterprise or a similar ERP (retail, petroleum, or fuels distribution strongly preferred)
Bachelor’s degree in computer science or equivalent experience
Experience with integrations (APIs/REST, EDI, SFTP/AS2, scheduled file exchanges)
Strong SQL skills (queries, tuning, troubleshooting) with a major RDBMS (SQL Server or Oracle); comfort reading application logs and trace files.
Proven experience supporting production systems and resolving incidents
Clear communicator who enjoys working with both technical and non-technical users.
Experience with change control, UAT coordination, and production release management.

Responsibilities

Monitor and Maintain environments (TEST/PROD) with proactive monitoring and alerting for system performance and application health.
Administer, design, and maintain integrations with POS, fuel vendors, price feeds, tax systems, banking, HR/payroll, and reporting platforms.
Proactively identify and resolve system or integration issues to maintain uptime and data accuracy.
Serve as Tier 2/3 support and lead root-cause analysis for application or system issues.
Coordinate system upgrades & capacity planning, release application, testing, and change management.
Manage user access, security roles, audit support, and compliance requirements.
Partner closely with Finance, Retail Operations, Fuel/Wholesale, Supply Chain, and Development/BI teams to improve data accuracy, completeness, and drive continual improvement.
Maintain technical and user documentation: interface inventories, data dictionaries, sequence diagrams, knowledgebase, and lead training sessions.

Benefits

Competitive compensation
Medical, dental, and vision insurance
401(k) with company match
Profit sharing
Fuel Discounts
Paid time off and paid holidays
Company Paid Life insurance
Employee Assistance Program (EAP)
Opportunities for professional growth, learning, and advancement
A stable, family-oriented company culture that values collaboration and long-term careers