ERP Business Analyst

Franklin Electric•Fort Wayne, IN

18h•Hybrid

About The Position

Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come. We are seeking an ERP Business Analyst to support the implementation, enhancement, and ongoing management of enterprise business applications, with a primary focus on JD Edwards EnterpriseOne (E1) and related third-party systems and integrations. This role partners closely with business stakeholders, finance, operations, and IT teams to understand needs, translate them into functional requirements, support system implementations and integrations, and ensure stable day-to-day operations. Contributing to both rental-related initiatives and broader ERP projects, this position plays a key role in stabilizing, modernizing, and enhancing enterprise systems, enabling scalable business processes, and improving how technology supports the organization, while providing exposure to high-impact initiatives that drive operational efficiency and long-term growth. Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility. Join us to create a better future while growing professionally in a supportive environment! MOVE FORWARD WITH US What you will be doing: Business Analysis & ERP Enablement Partner with business and IT stakeholders to document current- and future-state processes across ERP-supported domains, including order-to-cash, procure-to-pay, finance, master data, asset management, reporting, rental/hire, and service. Translate business needs into functional requirements, user stories, process flows, and configuration specifications, while supporting ERP initiatives such as new functionality, system enhancements, and application rollouts. Participate in solution design discussions to ensure alignment between business requirements and system capabilities. Implementation, Integration & Data Support Support ERP and application implementations, including requirements gathering, configuration, testing, UAT coordination, training, and go-live readiness. Collaborate with technical teams and vendors to define, validate, and maintain integration requirements between ERP and related systems. Assist with data conversion, data quality, and reporting activities, including mapping, validation, reconciliation, and issue resolution. Production Support & Continuous Improvement Provide Tier 1/2 application support for ERP and related business applications, including incident triage, root cause analysis, and resolution. Create and maintain functional documentation, SOPs, and training materials, supporting knowledge transfer and user enablement. Identify opportunities to streamline processes, improve system usability, and increase adoption through continuous improvement initiatives. Who we want: If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity. Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success. Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders. Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What you need: Skills and Abilities Demonstrated ability to independently learn new systems and business processes through documentation review, analysis, and hands-on exploration (Required). Resourceful and proactive problem solver with strong analytical and critical-thinking skills (Required). Strong communication skills with the ability to effectively collaborate with both business and technical teams (Required). Experience writing clear functional requirements, supporting testing/UAT, and training business users (Required). Familiarity with rental/hire business processes, including contracts, asset availability, dispatch/logistics, billing cycles, and maintenance/work orders (Preferred). This role supports teams across multiple regions, so flexibility to collaborate across time zones is important. Up to approximately 10% travel may be required for workshops, go-live support, or training activities. Education and Experience 1-3 years of experience in an ERP Business Analyst, Application Analyst, or functional implementation/support role (Required). Bachelor’s degree in computer science, computer information systems, or a related degree (preferred). Experience supporting multi-location or global environments (Preferred). Exposure to system integrations, data validation, and reporting/analytics tools (Preferred). Computer Skills Familiarity with JD Edwards EnterpriseOne (E1) or similar enterprise ERP platforms (Required). Experience with rental solutions such as JD Edwards E1 Rental, RentalMan, InspHire, Quipli, or Renterra (Preferred). Experience working with reporting and analytics tools such as Power BI (Preferred). Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. Company Values & Benefits FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: Hybrid remote work arrangements Generous paid time off & holidays Paid parental leave & on-site motherhood rooms On site café & complimentary beverage stations Indoor fitness facility & outdoor walking paths 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

Requirements

Demonstrated ability to independently learn new systems and business processes through documentation review, analysis, and hands-on exploration (Required).
Resourceful and proactive problem solver with strong analytical and critical-thinking skills (Required).
Strong communication skills with the ability to effectively collaborate with both business and technical teams (Required).
Experience writing clear functional requirements, supporting testing/UAT, and training business users (Required).
1-3 years of experience in an ERP Business Analyst, Application Analyst, or functional implementation/support role (Required).
Familiarity with JD Edwards EnterpriseOne (E1) or similar enterprise ERP platforms (Required).

Nice To Haves

Familiarity with rental/hire business processes, including contracts, asset availability, dispatch/logistics, billing cycles, and maintenance/work orders (Preferred).
Bachelor’s degree in computer science, computer information systems, or a related degree (preferred).
Experience supporting multi-location or global environments (Preferred).
Exposure to system integrations, data validation, and reporting/analytics tools (Preferred).
Experience with rental solutions such as JD Edwards E1 Rental, RentalMan, InspHire, Quipli, or Renterra (Preferred).
Experience working with reporting and analytics tools such as Power BI (Preferred).

Responsibilities

Partner with business and IT stakeholders to document current- and future-state processes across ERP-supported domains, including order-to-cash, procure-to-pay, finance, master data, asset management, reporting, rental/hire, and service.
Translate business needs into functional requirements, user stories, process flows, and configuration specifications, while supporting ERP initiatives such as new functionality, system enhancements, and application rollouts.
Participate in solution design discussions to ensure alignment between business requirements and system capabilities.
Support ERP and application implementations, including requirements gathering, configuration, testing, UAT coordination, training, and go-live readiness.
Collaborate with technical teams and vendors to define, validate, and maintain integration requirements between ERP and related systems.
Assist with data conversion, data quality, and reporting activities, including mapping, validation, reconciliation, and issue resolution.
Provide Tier 1/2 application support for ERP and related business applications, including incident triage, root cause analysis, and resolution.
Create and maintain functional documentation, SOPs, and training materials, supporting knowledge transfer and user enablement.
Identify opportunities to streamline processes, improve system usability, and increase adoption through continuous improvement initiatives.