ERP Manager

Brooklyn Public Library•Headquarters, KY

1d•$125,000 - $135,000

About The Position

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book. Now’s your chance to join the best team in Brooklyn! The ERP Systems Manager is responsible for the administration, configuration, and optimization of the organization’s Enterprise Resource Planning (ERP) platform, currently Workday, supporting Finance, HR, and related business functions. This role ensures system integrity, security, compliance, and continuous improvement through collaboration with internal stakeholders and external vendors. This is a full time, non-union, exempt position. The salary range for this position is $125,000 - $135,000.

Requirements

Bachelors Degree in a related field
Strong proficiency with ERP systems, advanced knowledge of Workday strongly preferred
Ability to manage multiple projects and assignments
Experience collaborating with internal and external stakeholders
Demonstrated ability to exercise sound judgement, problem solve and synthesize information quickly & accurately
Ability to successfully train others and make business improvement recommendations
Skilled in upgrade management
We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision.
You will be immersed in a motivating and challenging environment where innovation is key to the organization.
If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.
Brooklyn Public Library is an equal opportunity employer.
Brooklyn Public Library is one of the nation’s largest library systems and among New York City’s most democratic institutions.
We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture.
And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.
Now’s your chance to join the best team in Brooklyn!

Responsibilities

ERP Administration & Configuration Manage Workday modules for Finance and HR, including security roles, business processes, and integrations.
Maintain system parameters, workflows, and reporting structures to align with organizational policies.
Security & Compliance Implement and monitor ERP security, including user provisioning, access controls, and audit compliance.
Ensure adherence to data privacy and regulatory requirements (e.g., SOX, GDPR).
Process Optimization & Support Partner with Finance and HR teams to streamline processes and enhance system functionality.
Provide Tier 2/3 support for ERP-related issues; coordinate with vendors for escalations.
Integration & Vendor Management Oversee integrations with third-party systems (e.g., payroll, tax compliance, document management).
Liaise with vendors such as Workday, MHC, and tax compliance providers for updates and patches.
Training & Documentation Develop and deliver training for end-users; maintain system documentation and SOPs.
Conduct demos and knowledge sessions for new features and upgrades.
System Maintenance & Updates Apply patches, feature releases, and tax updates in Workday; validate changes through testing.
Monitor system performance and coordinate with IT infrastructure teams for uptime and reliability.