ERP Systems Manager

Magnum Venus Products•Knoxville, TN

16h

About The Position

Magnum Venus Products (MVP) is a global manufacturer of fluid movement and production solutions for industrial applications in composites and adhesives markets. MVP collaborates with its customers to offer tailored production solutions to meter, mix, dispense, and apply materials. For over 80 years, MVP has been a leading equipment provider for the marine, infrastructure, pool and bath, oil & gas, transportation, aerospace, and wind industries. As a family-owned business, MVP serves its customers and communities with integrity and respect to create a better experience. Our same core values with which the company was founded on 80 years ago continue to guide us today as we create a better experience for our employees, customers, and communities. MVP proudly offers a competitive medical (partially Company-paid), dental, vision, life and disability plan; 401k retirement plan with a 3% match; Paid Time Off (starting at 13 days per year); 9 Company-paid holidays; 2 Floating holidays. Job Summary: The Manager of Enterprise Systems is responsible for the administration, development, and continuous improvement of the company’s Epicor ERP platform and related business systems within a manufacturing environment. This role serves as both a hands-on technical leader and enterprise systems architect, managing ERP initiatives, analytics infrastructure, and system integrations while directly supporting users when necessary. The position manages the ERP Systems & Business Intelligence Analyst and works closely with the IT Administrator and Systems Support Engineers to ensure the reliability, security, and performance of enterprise systems. The organization currently operates on Epicor ERP 10.2 and is preparing to transition to Epicor Kinetic as part of its ongoing enterprise system modernization. This role will lead that transition with the help of contractors and establish sustainable internal processes for ERP lifecycle management, system upgrades, integrations, and analytics enablement. The company is also investing in improved data visibility through a growing Power BI analytics initiative, combining ERP data with external business data to support operational and executive decision-making. This position will play a central role in guiding the evolution of the enterprise systems environment while ensuring system stability, strong user adoption, and continuous operational improvement.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, a related field, or equivalent experience
5+ years of experience administering and customizing Epicor ERP in a manufacturing environment
Demonstrated experience supporting or implementing ERP modules, upgrades, or system integrations
Strong technical proficiency with: SQL, C#
Experience supporting manufacturing processes including: MRP, BOM management, Inventory control, Production operations
Experience diagnosing and resolving ERP system issues in a production environment
Ability to work directly with business users to understand operational needs and translate them into system solutions
Experience leading ERP-related projects or system initiatives
Experience working in a small IT team with hands-on system ownership

Nice To Haves

Experience planning and executing Epicor Kinetic upgrades
Experience leading or supporting ERP implementation or major system upgrades
Experience developing Epicor customizations, BPMs, BAQs, and dashboards
Experience designing or supporting Power BI data models and analytics reporting
Experience integrating ERP systems with external applications, databases, or APIs
Experience implementing or integrating CRM systems
Familiarity with additional development technologies such as Java, JavaScript, VB, or HTML

Responsibilities

ERP Platform Ownership Serve as the primary technical and functional owner of the Epicor ERP system
Diagnose, correct, and prevent ERP system errors and operational issues
Maintain system configuration, customizations, and integrations
Ensure data integrity and transactional accuracy across ERP modules
Manage the lifecycle of the ERP platform, including planning and executing system upgrades
Epicor Kinetic Transition & Lifecycle Management Lead the organization’s transition from Epicor 10.2 to Epicor Kinetic
Establish sustainable internal processes for ERP lifecycle management
Plan, test, and execute ongoing Epicor Kinetic upgrades to maintain alignment with stable Epicor releases
Maintain development and testing environments to support system upgrades and enhancements
Ensure compatibility of integrations, customizations, reports, and analytics models during upgrade cycles
System Development & Integration Lead new module implementations and enterprise system integrations
Identify process gaps and develop system customizations and automation solutions
Design and develop external software utilities or applications that integrate with Epicor
Coordinate with external consultants when required for specialized development or system upgrades
Assist with implementation, integration, and maintenance of CRM or other enterprise business applications connected to Epicor ERP
Business Intelligence & Data Oversee development and maintenance of ERP reporting infrastructure, including: Business Activity Queries (BAQs), Business Process Management (BPMs), Dashboards, Reports, Data queries and integrations
Ensure effective extraction, transformation, and analysis of ERP data
Guide integration of ERP data with external business data for Power BI analytics initiatives
Process Improvement Lead the Epicor Core Team in initiatives to improve system utilization and operational efficiency
Identify opportunities to improve manufacturing and business processes through system enhancements and automation
Partner with operations, engineering, finance, and leadership to optimize workflows supported by enterprise systems
User Support & System Adoption Provide direct support to ERP users when required, particularly for complex or escalated issues
Oversee resolution of ERP-related help desk tickets
Provide training and education on system capabilities and best practices
Manage user account creation processes, security roles, and system access controls
Collaboration with IT Infrastructure Work closely with the IT Administrator and Systems Support Engineers to ensure: Reliable infrastructure supporting ERP and integrated systems Proper system security and access controls Coordination of system updates, backups, and performance monitoring
Team Leadership Manage and mentor the ERP Systems & Business Intelligence Analyst
Manage and mentor the Systems Support Engineer(s) for their responsibilities surrounding Epicor
Establish standards and best practices for ERP development, reporting, and analytics
Coordinate ERP initiatives across internal stakeholders and external partners

Benefits

competitive medical (partially Company-paid), dental, vision, life and disability plan
401k retirement plan with a 3% match
Paid Time Off (starting at 13 days per year)
9 Company-paid holidays
2 Floating holidays

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