Escrow Assistant

Hometap•Denver, CO

1d•$60,000 - $70,000•Onsite

About The Position

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt. We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc. , HousingWire , and more! In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie. Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk. Who you are: Hometap is seeking a detail-oriented and organized Escrow Assistant to assist in managing the full lifecycle of escrow transactions. In this role, you’ll process orders, including obtaining title searches, tax certificates, municipal lien certificates, HOA documents, and payoff demands. The ideal candidate is a strong communicator with the ability to collaborate across teams and engage with customers via phone and email. You’re a great fit if you bring a high level of organization, technical proficiency, and comfort working in a fast-paced, growth-oriented environment. This is an in-person position, working out of our West Ventura County, California or Denver, Colorado office.

Requirements

Strong problem solver, comfortable working cross-functionally to identify and troubleshoot questions
Excellent verbal and written communication skills, comfortable communicating with customers via phone and email
Comfort working in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
A high degree of organization, while maintaining the flexibility to reprioritize quickly
Self-motivated and capable of managing tasks autonomously
Technical aptitude: proficient in Microsoft Office and Google Suites, and comfortable learning new systems
Fluency with escrow and title software, ideally Qualia
1 yr+ Experience in title or escrow

Responsibilities

Process escrow orders, which includes opening orders, ordering title searches, ordering tax certs, ordering municipal lien certs, ordering and processing HOA documents, and ordering and processing payoff demands.
Support Escrow Officers throughout the lifecycle of an escrow transaction
Perform essential clerical duties such as filing, answering phones, typing forms, and corresponding with parties to the transaction