Escrow Servicing Specialist Lead - Ridgeland, MS

BankPlus•Ridgeland, MS

About The Position

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true. All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position. General Position Scope: The Escrow Servicing Specialist Lead will be responsible for performing all tasks related to servicing Escrowed Loans. This position will have supervisory responsibilities.

Requirements

Associate’s or Bachelor’s Degree preferred
Five years’ banking experience with two years’ experience working with any of the following: escrow accounts, loan maintenance, processing loans or working with insurance.
General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
Attention to detail
Strong Analytical Skills
Excellent verbal and written communication skills
Work outside of regular business hours, as deemed necessary
Ability to handle multiple tasks with daily deadlines

Responsibilities

Responsible for paying monthly insurance premiums and annual tax payments.
Load escrow information into Silverlake.
Establish escrow vendors for escrow payees when needed.
Ensure workflow is efficient and that service levels are met daily.
Run and review monthly escrow analysis.
Cancel tax contracts for loans that have paid off to ensure proper tax reporting.
Assist Loan Officers/Loan Assistants and Mortgage Division with all escrow related inquiries.
Work closely with Document Processing and Loan Servicing to ensure escrow information is correct.
Make sure escrow deposits are received.
Contact insurance companies and county tax collectors if information needs to be verified.
Serve as liaison with LERETA Tax Reporting Service.
Work monthly reports generated and send any required documentation to LERETA.
Prepare monthly delinquency reports Credit Administration and load tax delinquency
Complete annual reviews for Escrow Servicing Specialists.
Schedule vacation and sick time for employees within this area.
Assist with training other employees
Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
Perform other duties as assigned.
Participation in the bank’s High-Performance Rewards Connections program.
Make referrals to the Mortgage Center and Wealth Management.