Estimator - Swope Collision Center

Swope Family of Dealerships•Elizabethtown, KY

5d•Onsite

About The Position

Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we’ve built more than a business—we’ve built a legacy rooted in trust, integrity, and community connection. At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. We’re passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved. Position Summary The Collision Estimator is responsible for inspecting damaged vehicles, creating accurate repair estimates, and managing the repair process from intake to delivery. This role serves as the primary point of contact for guests and insurance partners and plays a critical role in repair accuracy, cycle time, and customer satisfaction.

Requirements

Previous experience as a collision estimator or automotive damage appraiser preferred
Knowledge of OEM repair procedures and structural repair standards
Strong customer service and communication skills
Ability to manage multiple vehicles and deadlines
High attention to detail and organization
Successful completion of pre-employment drug screen and background check

Responsibilities

Inspect vehicles to identify visible and hidden damage
Write accurate, detailed repair estimates
Photograph and document vehicle damage
Work with disassembly technicians and body technicians to ensure all damage is captured
Communicate with insurance companies and adjusters to negotiate and secure repair approvals
Order parts and ensure correct parts are received
Update guests and insurance companies on repair status
Manage supplements and additional damage claims
Review final repair quality before vehicle delivery
Ensure all repairs meet OEM, safety, and insurance guidelines