The ETF product specialist will lead the global development of a world-class offering to support the end-to-end servicing needs of ETF product sponsors. This role will conduct competitive analysis and make recommendations to changes in our technology stack and operating model, drive the strategic planning relative to ETF servicing expansion, be the primary resource for new ETF product development and ongoing ETF product management, advise executive leadership on directional changes taking place in the exchange traded fund marketplace, and liaise with issuers, securities exchanges, authorized participants, market makers, prime brokerage, index providers and other third parties in an effort to stimulate internal expertise and client growth across State Street’s ETF servicing platform. The role requires effective presentation skills, the ability to craft thought leadership content for use in the sales and client relationship process, to be an effective senior leader in providing customers with the strategic roadmap for and clear differentiation of State Street’s value proposition. The requirements will include crafting, modifying and executing on a strategic plan for the ETF service offering encompassing the full product lifecycle. Conduct business reviews and analysis to ensure key deliverables and milestones are met. Manage across multiple business units to maintain, enhance and deliver a market leading solution set that includes core custody and traditional fund services, ancillary markets services, ETF centric services with front office integration (where applicable). Collaborate with multiple business units (including Sector, GRM, CCO, Delivery, and Technology) to assess client needs and expectations. Perform analysis on competitors and conduct market sizing to contribute to overall product strategy. Identify, evaluate and make recommendations regarding third-party vendors to assess potential strategic alliances to enhance product offering. Plan and execute major development initiatives and milestones by working with Sector, CPO, Technology, Delivery, and other groups to ensure a coordinated service delivery. Serve as lead spokesperson and represent State Street Investor Services for ETF services offering among industry participants and new and existing clients. Attend and participate in industry related events and tradeshows to maintain visibility and market awareness. Support sales and services as needed in regards to the ETF product category, including formal presentations to clients and prospects. Develop product functionality scorecard and metrics to continuously track and improve product-level financial success, customer adoption trends, product quality metrics, and more.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed