Evening Front Desk Receptionist
About The Position
Queens Community House is seeking a reliable and professional Part-Time Evening Front Desk Receptionist to support operations at the Forest Hills Community Center during evening hours. This position serves as the primary administrative and front-desk support in the evening, ensuring smooth program operations, welcoming visitors, and assisting staff, participants, and community members. The Evening Front Desk Receptionist plays a key role in maintaining a safe, organized, and welcoming environment while providing administrative, logistical, and customer service support to programs and staff operating in the facility.
Requirements
- High school diploma required
- Previous administrative, receptionist, or front desk experience preferred
- Professional and welcoming demeanor
- Strong organizational and time management skills
- Attention to detail
- Strong interpersonal and problem-solving skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Familiarity with office equipment such as printers, scanners, and fax machines
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Additional training or certification in administrative support or office management is a plus
Responsibilities
- Serve as the primary point of contact for visitors, participants, and staff during evening hours
- Greet and assist community members, program participants, and guests in a professional and welcoming manner
- Answer and direct phone calls, inquiries, and emails
- Provide general information about programs, services, and schedules
- Support program staff with administrative tasks such as copying, printing, scanning, and filing
- Assist with participant sign-in processes and documentation when needed
- Maintain organized records and ensure forms are completed accurately
- Support administrative staff with data entry and general office tasks
- Monitor evening use of classrooms and shared spaces to ensure scheduled programs run smoothly
- Assist with room set-ups and breakdowns for meetings, classes, and community events when needed
- Ensure shared spaces remain organized and presentable
- Report any facility issues or maintenance concerns to the Operations or Administrative team
- Monitor building access during evening hours and ensure proper visitor protocols are followed
- Maintain awareness of who is in the building and support safe facility operations
- Respond appropriately to minor issues and escalate concerns to supervisors as needed
- Maintain clear communication with program staff, administrative staff, and site leadership
- Support coordination of evening activities and help ensure programs stay on schedule
- Document important incidents, updates, or facility concerns during the shift
Benefits
- A collaborative, mission-driven workplace
- Opportunities to support programs that positively impact communities across Queens
- Queens Community House supplements the New York State Paid Family Leave benefit to ensure eligible employees receive full pay during approved leave
- Personal time off, including sick and vacation time
- Professional development, training, and networking opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
